Customer Success Specialist
4 days ago
Want a tech career?
- Brand new role - customer growth
Fergus job management software helps tradies around the world make their lives easier by helping them work smarter and faster. The company was founded in 2011 by a kiwi plumber who knew there was a better way to run his business. Join our mission to be the most loved tradie SaaS platform in the world.
Work with exceptional people leaders, prioritise your own development as well as be part of a caring, inclusive and connected culture. We pay above market salaries, have great benefits including paid parental leave, employee share options, inclusive events, additional wellbeing leave as well as generous individual learning budgets.
As a Customer Success Specialist - Growth, you'll assist the Growth Manager as the driving force behind customer satisfaction and revenue growth. You'll work directly with existing customers and collaborate with internal teams to identify opportunities for expansion, boost customer retention and deliver top-notch support. In this role you'll have the opportunity to make a real impact on our company's growth and success working with all markets globally.
**Requirements**:
- Demonstrable success and hands-on experience in a customer relationship role with an interest in technology
- Excellent skills in building relationships with customers
- Comfortable learning and using technology tools and systems
- An understanding of the trades industry is a definite benefit
- Ability to work independently across a portfolio of customers
**Benefits**
Check out what our people actually say about working at Fergus here
-
Customer Success Specialist
2 weeks ago
Auckland City, New Zealand Auror Full timeDescription About Auror At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $150 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand, we’re working with some of the best and...
-
Customer Success Specialist
4 days ago
Auckland City, New Zealand Kotahi Logistics Full timeKotahi is seeking a Customer Success Specialist to be an integral part of Kotahi's Operations team. This is a full time, fixed term opportunity to end of February 2026. In this role you’ll: - Deliver on customer expectations by ensuring timely and accurate responses to their requests - Champion continuous improvement by regularly reviewing processes with...
-
Customer Success Manager
5 days ago
Auckland City, New Zealand Hewlett Packard Enterprise | HPE Full time NZ$120,000 - NZ$180,000 per yearCustomer Success ManagerThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge...
-
Customer Success
5 days ago
Auckland CBD, New Zealand Starshipit Full time NZ$90,000 - NZ$120,000 per yearEmpowering retailers to deliver great shipping experiences is what we're all about. We're on the lookout for a high-impact, technically savvy Customer Success - Onboarding Specialist who brings energy, care, and a focus on delivering real value to our customers.You'll thrive in the spotlight with customers, keen to spend your day helping them succeed. From...
-
Customer Success Manager
5 days ago
Auckland, Auckland, New Zealand Hewlett Packard Enterprise Full time NZ$120,000 - NZ$150,000 per yearCustomer Success ManagerThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from...
-
Customer Success Manager
5 days ago
Auckland, Auckland, New Zealand Hewlett Packard Enterprise Full time NZ$120,000 - NZ$180,000 per yearThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can...
-
SAP Success Factors Specialist
2 weeks ago
Auckland City, New Zealand Freightways Information Services Full time**About Freightways** Freightways is an ambitious organisation listed on both the New Zealand and Australian Stock Exchanges. With a strong network of 17 market-leading businesses across New Zealand and Australia, we employ over **5,000** people and **1,200** contractors. At Freightways, we’re driven by purpose—we move our people and customers to a...
-
Customer Success Manager
5 days ago
Auckland City, New Zealand SAP Full time**What we offer** *** Within Cloud Success Services, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value. The Enterprise Support Regional Delivery Unit is a regional...
-
Customer Success Manager
4 days ago
Auckland City, New Zealand Unilode Aviation Full timeDescription: The Customer Success Manager is responsible for ensuring customer satisfaction, operational efficiency, and business growth. This role builds and manages customer relationships, drives performance improvements, and ensures seamless execution of Unilode’s service agreements. **Key Responsibilities**: **Drive Customer Performance and...
-
Customer Success Manager
2 weeks ago
Auckland City, New Zealand Salesforce Full timeJob Category Customer Success Job Details **About Salesforce** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate...