Product Manager

**_Are you a dynamic and driven person with a passion for Product Management_**:

- **_Developing and Driving the Product Roadmap_**:

- **_Bring your Stakeholder relationship management experience to this position_**:

- **_Flexible working arrangements + 3 extra Customs' service leave days_**

We are on the lookout for an exceptional individual to spearhead our data-led product strategy. Come join us as a Product Manager (Information and Data), full-time permanent role based in our Wellington Customhouse.

**Mō tēnei tūranga mahi | About this role**

Reporting directly to the Tower Manager Corporate, the Product Manager, Information and Data is responsible for working with our customers to develop and run sustainable products and services that deliver on both tactical and strategic outcomes. This role sets the vision and roadmap for Information Management, Data products and Enterprise reporting that align to Custom's organisation strategy. The role is responsible for product planning and delivery throughout the product lifecycle.

The role leads the team that is responsible for improving and running products and services within, the information and data portfolio.

NZ Customs is seeking someone to evolve our data and information management practices as we help people across Customs use data and information more effectively in their day-to-day work. This includes a Customs' wide approach to information management initiatives and contributing to an organisational view of information, which is clearly linked to strategic outcomes.

NEXUS is the name of Customs enterprise data warehouse. The Nexus Team reports to the Product Manager and provides a wide range of reports and data to business units across Customs as well as external agencies. The team maintains data feeds and ETL processes in the Nexus ecosystem, and is responsible for provisioning data for the purposes of deeper analytics. In addition, the team has a key function around Performance, Assurance and Reporting (PAR). This main priority is to extract and analyse data to provide answers to a wide range of official requests from internal and external stakeholders.

**To be successful as the Product Manager the appointee requires the following knowledge, experience, skills and personal attributes**:

- Demonstrable skills of achieving results with and through people.
- Evidenced strength in translating organisational priorities into goals, strategies and plans in the area of responsibility to ensure achievement of results.
- People leadership experience in people management, including demonstrated capability to manage employment issues and promote change in challenging environments utilising relationship and problem-solving skills.
- Strong problem solving and decision-making capability, including the ability to identify problems, manage or mitigate risks and implement innovative solutions that take immediate and longer-term consequences into account.
- Demonstrated interpersonal skills, using communication techniques to ensure clarity of message and achieve the desired result. This includes the ability to speak in public and achieve buy-in from external stakeholders.
- Financially literate and savvy.
- Evidence of developing and maintaining working relationships, networks and partnerships with key stakeholders in other government agencies and industry.

**Mahi ki te Mana Ārai o Aotearoa I Working at Customs**

Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups. We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements. Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

**Me pehea te whakauru I How to apply**

To join Customs you must be a **New Zealand Citizen or New Zealand Permanent Resident** and be able to obtain and maintain an appropriate level of security clearance to Restricted level. Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a drug test.

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