Partnerships Onboarding Specialist

4 days ago

Auckland City, New Zealand Xe Full time

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped nearly 300 million people access information about the currencies that matter to them and over 350,000 people used us to send money overseas. Thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments. At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first. We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under Euronet, we have brought together our three key brands - XE, HiFX and Ria Money Transfer - to become the business that XE is today. We are seeking a Partnership & Onboarding Specialist, to join are growing team, You will require experience and skills in the following; - To manage the workflow to on board mainly high net-worth clients that have interests in using XE for their Foreign Exchange requirements. - You will conduct the initial introductory call, highlighting the benefits of Xe’s Money Transfer service and discuss the currency/payments needs of the customer. - You will assist customers with learning how to utilise Xe’s online platform to complete key tasks like creating new recipients and booking new deals. - You will identify clients which present a high-value opportunity to Xe, and share these with management, so they can determine the best way to assist the client. - You will meet key onboarding targets, in both conversion (converting inbound sales to active accounts, and activation (ensuring clients successfully complete their first trade). - Manage and maintain the partner database and help to develop and nurture key partnerships **Requirements**: - Strong sales and negotiation skills - Coachable and willingness to learn. - Ability to clearly articulate features, advantages and benefits "FABs" of products and services. - Able to resolve customer issues, queries and complaints in calm, courteous and professional manner. - Able to demonstrate strong attention to detail and numeracy skills. - Ability to work in a team environment and have fun. - Understanding and experience with compliance and AML Regulations preferred. **Benefits** - Competitive market-based salary & Bonus scheme - KiwiSaver - Healthcare - 20 days annual leave increasing with each year of service (capped at 25 days) - Paid day off for your Birthday - Discounted Euronet Employee Share Purchase Plan (ESPP) - Plumm Mental Health and Wellbeing

  • Customer Onboarding Specialist

    2 weeks ago

    Auckland City, New Zealand Halter Full time

    **About the role** Our Onboarding team is growing! We're looking for our third Customer Onboarding Specialist to join our team as we scale globally. As an Onboarding Specialist at Halter, your focus will be on implementing our onboarding experience for our customers, a key element in delivering value through every step of the customer journey. You are...

  • Customer Onboarding Specialist

    5 days ago

    Auckland CBD, New Zealand Utilmate Full time NZ$60,000 - NZ$90,000 per year

    Customer Onboarding SpecialistAbout the RoleOur Onboarding team is growing We're looking for our second Customer Onboarding Specialist to join us as we scale across the United Kingdom, United States, and Canada.  With a strong presence already in New Zealand and Australia, this is your chance to help us make Utilmate a global product.As an Onboarding...

  • Customer Onboarding Specialist

    5 days ago

    Auckland, Auckland, New Zealand Halter Full time NZ$80,000 - NZ$120,000 per year

    About the role Our Customer Onboarding team is growing We're looking for our a Customer Onboarding Specialist to join our team as we scale globally. As a Customer Onboarding Specialist, you'll be the guide that takes our farmers from "brand new to Halter" to "fully up and running." You'll own the launch journey end to end, making sure farmers get set up,...

  • Partnerships Specialist

    6 days ago

    Auckland City, New Zealand nib health funds Full time

    About nib | Ko Wai Mātou- Free health, life, income protection insurance + discounts for family- Join a supportive and dedicated team where you can develop and enhance your career- Great offices located in Auckland’s CBD- Hybrid work environment with the flexibility to work from home and the office- An exceptionally generous leave policy including 22 days...

  • Head of Specialist Partnerships

    5 days ago

    Auckland, Auckland, New Zealand Sheffield - Leaders for over 60 years. Est. 1961 Full time NZ$200,000 - NZ$250,000 per year

    Southern Cross Healthcare isn't just responding to the future of health services: we're actively building it. As New Zealand's largest non-government provider and most trusted healthcare brand*, we're creating an integrated health ecosystem where patients, families, specialists, and funders are genuinely connected across the continuum of care.Mō te tūnga |...

  • Customer Onboarding and Lending Support Specialist

    5 days ago

    Auckland, Auckland, New Zealand ANZ Bank New Zealand Limited Full time NZ$60,000 - NZ$90,000 per year

    Company description: ANZ Banking Group LimitedJob description: Ko Mātou - About UsKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Customer...

  • Partnerships Specialist

    2 weeks ago

    Auckland City, New Zealand New Zealand Government Full time

    Fulltime, Permanent - Auckland or Wellington Location Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, and all who visit. We promote the 100% Pure New Zealand brand to the world, attracting people to visit our beautiful country, the ultimate destination. Post COVID-19 we have a very...

  • Director, Customer Onboarding

    2 weeks ago

    Auckland City, New Zealand Deel Full time

    **Who we are is what we do.** Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and...

  • Partnership Manager

    3 days ago

    Auckland, , New Zealand Christians Against Poverty New Zealand Full time NZ$80,000 - NZ$120,000 per year

    About the roleWe are seeking an experienced Partnership Manager to join our collaborative and dynamic Partner Services and Support team.As the Partnership Manager, you will play a pivotal role in outworking CAP's partnership strategy ensuring sustainable and effective service delivery across Aotearoa in partnership with locally based partners, including...

  • Key Partnership Manager

    2 weeks ago

    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin NZ, we embrace and encourage our people to bring their whole...