Team Leader Content and Design Services

1 day ago

Wellington City, New Zealand New Zealand Government Full time

**Type**:Fixed Term/Secondment to 13 June 2025
**Hours**:Full time
**Location**:Wellington
**Business Group**: All of Government Services Delivery
**Branch**:Digital Services
**Salary**: $117,734 - $146,513
- **Are you a people leader with proven success in the delivery and support of digital solutions?**:

- **Are you passionate about leveraging digital technology to provide better experiences to a wide range of audiences?**

**About Us**

We're seeking an experienced digital leader to support and drive technical and content delivery to a range of digital products, including digital.govt.nz and govt.nz. Our public service is being called upon to deliver a unified, seamless, and effective digital experience for all New Zealanders. As a member of the Digital Services Branch you'll help champion this change.

**About the role**:
As Team Leader, you'll be responsible for a cross-functional team of Content Designers, User Researchers and UX Designers that produce and support high quality, accessible, human-centred digital content and products.

This multi-faceted role involves:

- providing advice on content design and strategy across the All of Government Service Delivery (AoGSD) group and public sector
- collaborating with stakeholders to establish and agree a clear work programme
- ensuring we have the skills, processes, and capabilities required to make both technical and content change happen in an Agile environment
- managing and leading a team of user experience digital practitioners
- coaching, mentoring, and developing the content designers, user researchers and designers
- leveraging insights to inform strategic and product decisions
- working closely with other teams to ensure the AoGSD Portfolio of products and services are well supported.

**About you**:
You'll have:

- experience leading and mentoring a diverse team of designers and researchers
- strong stakeholder management skills
- working knowledge of human-centred design practices
- experience using research, analytics, evidence, and best practice to understand user needs and manage optimisation of the digital products
- experience interpreting complex content from multiple agencies and using plain language to make it easy for users to find and understand
- practical understanding of Agile delivery methodologies
- strong digital capabilities and understanding of how digital solutions and emerging technology can be leveraged to improve user experiences with government.

**What we offer**:

- Exposure across government agencies with value-driven interesting work.
- Ongoing support from teams within the Digital Services branch to encourage knowledge sharing, diversity of thought and challenging the status quo.
- A professional development ethos.
- A range of benefits, including access to discounted healthcare, subsided school holiday programmes, allowance for vision and hearing care, and a variety of social committees and networks.
- To learn more about the diverse, important mahi we do at DIA and see why we're a great place to work, click here.

**Applications close**:9am, Tuesday 22 April 2025
To view the full job description please click here.

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