Supply Chain Specialist

2 weeks ago

New Zealand Insurance Australia Group Full time

**Permanent Opportunity**:

- **New Zealand - National Locations with flexible working options available**:

- **Claims Supply Chain**

**READY FOR ANYTHING**

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equality, and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people, and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including AMI, State, NZI, Lantern, Swann, and NAC. We are ready for anything.

**The Ro**le**

With an exciting pipeline of projects across our Claims supply chain for both motor vehicle repair and home and contents claims settlement, we are focussing on improving the customer experience by optimising how we work, and you will be responsible for managing some of our **Home and Contents** supplier relationships and performance.

This opportunity will see you accountable for contract and supplier relationship management programmes, including the execution of continuous improvement initiatives.

to ensure IAG NZ achieves sustainable competitive advantage, business growth and exceptional customer experience through strong partnerships.

You will join an amazing and energetic team who will welcome your business acumen and commercial mind-set and strong stakeholder management skills.

**Key Responsibilities**
- Manage the supplier onboarding, management and exiting activities for preferred suppliers
- Manage home and contents supplier performance for assigned categories to achieve customer experience and cost improvements
- Lead regular supplier review meetings to drive optimal performance and realise contracted value
- Lead competitive commercial processes including RFx(tender) process, commercial and contract negotiation, and contract execution,
- Manage supplier risk assessments to ensure supplier compliance with IAG requirements
- Identify opportunities to improve supplier relationships and processes through understanding supplier operating models and processes and claims teams requirements.
- Report on supplier spend and usage

**Skills & Experience**
- Experience with managing supplier relationships and performance or account management
- Experience in the preparation, negotiation, renewal and management of commercial arrangements and contracts
- Analytical with strong stakeholder management, organisation, and communication skills
- Self-motivated and proactive with high attention to detail

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy up to 50% insurance discounts, flexible work and leave options, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG Culture story

The IAG way

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