Duty Manager

2 days ago

Christchurch, New Zealand Re Immigration Limited Full time

**Position Title**: Duty Manager - Liquor Store
**Employer**: Elixir Holdings Limited
**Location**: Christchurch
**Employment Type**: Full-Time (Minimum 30 hours per week)
**Pay Rate**: $30 to $35 per hour (depending on experience)
**Store Hours**: 7 days a week, 10:00 AM - 10:00 PM

**Key Duties and Responsibilities**:
The Duty Manager will be responsible for ensuring the effective day-to-day operations of our liquor store franchise. Duties include, but are not limited to:

- Oversee and coordinate the daily operations of the liquor store to ensure smooth functioning and compliance with company and licensing standards.
- Supervise, train, and support retail staff to provide excellent customer service and maintain high store standards.
- Manage stock levels, order inventory, receive deliveries, and ensure proper storage and display of products.
- Monitor and ensure compliance with all legal requirements, including responsible sale of alcohol and maintaining the store liquor licence conditions.
- Handle customer inquiries, complaints, and feedback in a professional manner to maintain customer satisfaction.
- Implement merchandising and promotional activities in line with franchise guidelines to maximize sales.
- Prepare sales reports, reconcile cash, and ensure banking procedures are correctly followed.
- Maintain store security and health & safety standards for staff and customers.
- Assist in achieving sales targets and profitability set by the franchise management.
- Ensure the store is clean, organised, and compliant with all hygiene and licensing regulations at all times.

**Skills and Experience Required**:

- A valid New Zealand Manager’s Certificate (liquor licence) is essential.
- Minimum of 2 years’ relevant experience in retail management, preferably in a liquor store or similar retail environment **OR** a New Zealand Register Level 4 or higher qualification in a relevant field.
- Proven ability to lead and supervise a team.
- Excellent communication and customer service skills.
- Sound knowledge of retail sales principles and inventory management.
- Flexibility to work evenings, weekends, and public holidays as per roster requirements.

**How to Apply**:

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