Customer Services Representative
2 weeks ago
Earn top rates, employee benefits & buying privileges
Join a family -oriented environment at CARTERS Madras Street,Christchurch
Work with us and not for us. CARTERS will make you look forward to Mondays again with this new opportunity
Considering a role renovation? Looking for a chance to manufacture a career that will deliver results? We've got the building plans and delivery schedule so pack your bag Together we're going on a high-performance drive to frame your future.
**LET'S FRAME THIS FOR YOU**:
As a Customer Service Representative at CARTERS Madras Street branch, Christchurch, you'll be a service superstar known for your willingness to go the extra mile, initiative and love of working in a hands-on role as you work across a mix of showroom, drive through and administration duties.
No two days are the same at our branch, so you'll be quick to change pace and thrive on the potential to continually learn and develop your skills. You will have a range of duties working in the yard, store and even doing some forklift work - so expect to:
- Provide advice to our trade customers both face to face and over the phone
- Identify products quickly and efficiently
- Process sales documentation
- Arrange quotes/pricing information for new and existing customers
- Maintain showroom stock levels, identify gaps from store shelves & update product displays
**KEEN TO NAIL THIS?**
The foundations to this role will see you demonstrating the below skill set:
- People skills, people skills, people skills With a genuine interest in building relationships
- A common sense approach to problem solving
- Confidence using a computer and learning new systems
- Industry or building supply product knowledge would be advantageous, but not essential
- Efficiency is key as well as being a hands-on person, able to help out with some heavy lifting and assist in other areas when busy
**WE WILL LOOK AFTER YOU TOO**:
If you're wanting a partnership that's built on genuine trust and desire to grow together, this could be the opportunity for you. As well as a positive, supportive, professional work environment, we also offer:
- A competitive remuneration package
- Company Buying Privileges across CARTERS Stores
- 7.5% Benefits Plan which includes Superannuation, Death & Disability Insurance, Southern Cross Medical Insurance not to mention a voluntary savings scheme
**HAVE WE STRUCTURED YOUR INTEREST YET?**
**TIME TO FOOT THE GROUNDWORK
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