Reporting Analyst

2 days ago

Auckland City, New Zealand Auckland Transport Full time

As a key contributor within the Customer Operational Performance & Insights space, the Reporting Analyst will use data to develop reporting output to coordinate, produce and deliver monthly operational performance reports with supporting commentary and insights.

This role is also responsible for managing all adhoc data requests pertaining to CRM, HOP, Genesys Cloud and Local Government Official Information and Meeting Act (LGOIMA) requests.

**Te Whiwhinga mahi | The opportunity**
- Supports the Senior Analyst to deliver all monthly reporting requirements.
- Supports the Senior Analyst to design and adapt reporting tools to ensure the output presents easily consumable stories.
- Works with leaders across Customer Services and the wider organisation (as required) to coordinate the delivery of relevant and effective commentary.
- Works to correlate information from data sources, operational teams and leaders to support the delivery of coherent and relevant stakeholder reporting.
- Responds to, produces, and delivers output for all adhoc data requests pertaining to CRM, HOP, Genesys Cloud and LGOIMA in line with Data Governance expectations.

**Ko koe tēnei | About you**

As a natural collaborator with diverse audiences, you bring with you an analytical mind, with highly developed operational reasoning. To really stand out in this role you will have at least 2 years experience in business reporting and commentary writing preferably in a customer services/operational environment.

Ideally, you would also have (although this is not a prerequisite for the role)
- Experience in data warehousing, (de)-normalisation, dimensional modelling, and dimensional cube.
- Exposure to Thales data products.
- Experience using Dynamics 365 CRM solutions.
- Qualification in statistics, data management or equivalent and some exposure to BI development and reporting.

**Ko wai mātou | About us**

In addition, we also offer:

- A chance to work on diverse projects
- Investment in your professional development and training
- Opportunity for greater leadership and accountability
- Modern waterfront-based office
- Paid parental and partner leave
- Study assistance
- Health and Wellbeing benefits
- Professional memberships
- Flexible working

**Check out the benefits of working at AT

  • Reporting Analyst

    2 weeks ago

    Auckland City, New Zealand Kiwibank Full time

    Join our vibrant, inclusive, and supportive work culture. - Great benefits including 4 wellbeing days per year to take when you need it the most. - Enjoy the flexibility of our hybrid working arrangements. **Ko tātou tēnei - Hei hāpai ake i a koe | This is us.**Where you matter.** At Kiwibank, we believe in more than just a job - we believe in making a...

  • Reporting and Visualisation Analyst

    2 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    The Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders. - _ - Kia hangai ake e te Manatu he ao-haumaru, _ao-tonui, ao-pumau, ki te oranga tonutanga _mo Aotearoa whanui._ - Collaborative and supportive team environment - Work is highly valued by stakeholders - Both delivering data visualisations and...

  • Analyst Reporting

    11 hours ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Data and Reporting Analyst

    2 weeks ago

    Auckland City, New Zealand Generate Full time

    We are a proudly New Zealand-owned, award-winning KiwiSaver and wealth manager. Our mission is to educate and empower our customers to make informed financial decisions and achieve strong long-term performance. With a relentless focus on these goals, we are dedicated to growing Kiwis' wealth and helping them attain better financial outcomes in...

  • Lead Analyst Reporting

    2 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Reporting Analyst

    11 hours ago

    Wellington City, New Zealand New Zealand Government Full time

    We are looking for a dedicated analyst, passionate about reporting and data intelligence, who is eager to enable robust decision making by continuously improving the way meaningful data are presented. - Are you interested in being part of an inclusive team and having a key role in delivering IT services to government agencies whose purpose is to support all...

  • Record to Report Analyst

    11 hours ago

    Auckland City, New Zealand Heineken International B.V. Full time

    Location: Ōtāhuhu, Auckland Function: Finance Type of Contract: Full time Permanent As Record to Report Analyst (Financial Reporting), you’ll play a key role in ensuring accurate and timely financial reporting for HEINEKEN’s operations across New Zealand and Australia. You’ll take ownership of statutory financial statements, monthly close...

  • Insights & Reporting Analyst

    2 weeks ago

    Auckland City, New Zealand Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** - Kia Ora - _Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo,...

  • Senior Analyst/analyst

    2 weeks ago

    Wellington City, New Zealand The Treasury Full time

    **Fantastic opportunity to work at the heart of government on improving performance reporting by government agencies** - _ An opportunity to work on the guidance and expectations on public accountability performance reporting _ - _A chance to use your relationship and systems thinking skills to improve the quality of performance reporting _ - _Join our...

  • Senior Analyst/analyst

    2 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    Fantastic opportunity to work at the heart of government on improving performance reporting by government agencies - An opportunity to work on the guidance and expectations on public accountability performance reporting - A chance to use your relationship and systems thinking skills to improve the quality of performance reporting - Join our passionate team...