Area Manager

2 weeks ago

Wellington City, New Zealand CurtainStudio Full time

Competitive base salary + bonus + private use company car
- Permanent full-time role, Monday to Friday, 40 hours a week
- Central North Island/Upper South Island territory, regular travel required

**About Us**
Welcome to The Interiors Group, the home of industry leaders Carpet Court and CurtainStudio Join New Zealand's largest specialist flooring and window furnishings retail network, comprising over 60 locations and a team of over 400 dedicated employees. Our mission is to deliver an unparalleled customer experience through outstanding service, an extensive product range, and a commitment to meeting our customers' every need.

**About the role**
We are seeking a dynamic and results-oriented individual to join CurtainStudio as an Area Manager, covering the Central North Island and upper South Island territory. In this crucial role, you will serve as the primary business partner between CurtainStudio and our network of license partners, both company-owned and franchise. Your responsibilities include driving the success of license partners in terms of growth, profitability, and customer satisfaction within the assigned geography. You will play a key role in upholding the integrity of the CurtainStudio brand, ensuring commercial success for Curtain Studio as the licensor, and actively contributing to the expansion of the brand's presence and sales performance.

**Key Responsibilities**
- Driving license partner success through regular business meetings, mentoring, and close monitoring of leads and conversion rates.
- Maximising up-sells, minimising discounts, and serving as the 'first approver' for CurtainStudio product discounts.
- Ensuring adherence to systems, brand standards, and product guidelines, providing in-person training and approving non-standard transactions.
- Training license partners in systems, processes, and product knowledge, ensuring accuracy and delivering product training.
- Collaboratively review errors, manage conflicts, and analyse patterns to improve performance and procedures.
- Oversee in-store merchandising standards, ensure brand compliance, and monitor Net Promoter Score/customer satisfaction.
- Manage product availability, oversee inventory control, and support stores in managing in-store samples and credit requests.

**You will have**
- Previous successful sales history and experience
- Familiarity Licence/Franchise agreements and obligations of both parties
- Strong acumen for operations and procedures
- Previous experience in a franchise environment is desirable

**What we offer**
- Competitive salary
- Company car, tools of the trade, and a day off on your birthday
- Access to discounted health insurance
- Ongoing training and development opportunities
- The chance to work with successful teams and lead them to new heights
- Joining a market leader that values staff development, customer satisfaction, and celebrating wins

If you're ready to make a significant impact, join our team today We look forward to welcoming you on board as we continue to create happiness on the inside and champion excellence in our industry. **APPLY NOW

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