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Mail and Customer Services Officer

3 weeks ago

Palmerston North, New Zealand NZ Post Full time

Mail and Customer Service Officer - Palmerston North
- Permanent Part time
- Monday to Friday 12:30pm to 5:30pm
- Location: 9-27 Matthews Avenue, Palmerston North
- $26.84 per hour

A role with variety The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection).

**Shift**:
Monday to Friday 12:30pm to 5:30pm

**Day to day you will**:

- Interact with customers (mainly through parcel collection) whilst ensuring high levels of customer satisfaction,
- Keep an eye out for opportunities to improve the way we deliver our services.
- Sorting and organising parcels (some heavy lifting is required)

**About You**:
To be successful in this role you will ideally have a background in customer service, retails skills or experience in mail/ parcel sorting.

**We will also be looking for**:

- Ability to commit to punctuality and flexibility
- Strong verbal and written communication
- Positive attitude and a proactive nature
- Reliable transport to and from work
- Ability to work autonomously
- Flexability to cover other team members on leave

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

New Zealand Post Limited (NZ Post) recognises the diversity and uniqueness of its workforce and reaffirms its commitment to create a safe and inclusive environment for everyone.