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Business Lending Operations Specialist

2 weeks ago

Hamilton, New Zealand Kiwibank Full time

Great benefits including four wellbeing days off, discounted banking and insurance products.
- Based in the main cities with minimum two days in office.
- Join our Business Operations team and grow your banking career.

**This is us. Where making an impact matters.**

Our Business Operations team delivers great customer outcomes and lending expertise to Kiwibank’s frontline staff and Business Banking teams. The main focus of this role will be supporting our Business Banking Managers with loan documentation, settlements, securities, and lending maintenance process.

You will also engage with a variety of stakeholders and manage customer issues and legislative requirements to deliver solutions to our customers. There is opportunity to contribute to the wider team through continuous improvement and technology projects.

This will be a fixed term opportunity that will end in February 2026.

**This is us. Where your expertise matters.**

At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:

- Lending experience in retail or personal banking is essential.
- Great customer service and relationship building.
- Confidence with learning and working with diverse systems.
- Proven experience in administration and documentation.

You do not need to tick every box here to be considered

**This is us. Where you and your whānau matter.**

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.

For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.