Scheduler

7 days ago

Hamilton, New Zealand Life Care Consultants Full time

**Join Our Team at LifeCare**

We are currently looking for a Scheduler to join our team based in Hamilton. If you have a great work ethic and want to be part of a strong connected team and are the kind of person who thrives on understanding and creating value for customers, we want to meet you.

**About the Role**

This is a key role that requires someone with a sharp eye for detail, excellent organisational skills, and a proactive, can-do attitude. This role requires time management, great customer service focus, IT skills, and the ability to communicate with all kind s of people.

**What you’ll bring**

We’re after someone who is positive, wants to learn and has loads of energy. This role is perfect for someone who enjoys a challenge and brings a positive attitude to everything they do and has:

- Previous experience in administration and customer service, with outstanding attention to detail.
- A similar industry background and/or scheduling experience would be a bonus, but not essential.
- Eagle-eyed attention to detail, with strong time management.
- The ability to be forever approachable, can build and maintain strong, lasting relationships with customers, and internal team members.
- Strong communication and interpersonal skills.
- Excellent computer skills, including Microsoft Office and ideally scheduling/CRM systems.
- Highly organised, with the ability to manage and prioritise multiple tasks.

**Key Responsibilities**:

- Manage the end-to-end Scheduling process from planning daily schedules liaising with numerous stakeholders on any changes & providing accurate documentation needed for all work orders.
- Liaise with customers and internal teams to schedule first aid courses and occupational health services.
- Manage and maintain accurate scheduling records.
- Maintain accurate scheduling records and manage course logistics.
- Assist with enquiries and registrations.
- Book travel and ensure efficiency in scheduling of our operations team’s time.
- Assist with inquiries and registrations, ensuring a seamless experience for clients.
- Troubleshoot issues and ensure resolution.
- Deal with short notice changes with calmness and professionalism.

**Why Join LifeCare?**
- Be part of a supportive, fun and dynamic team
- Opportunity to make a real difference in people's lives
- Full training
- Annual wellness benefit

**About Us**:

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