Customer and Information Advisor
2 weeks ago
**Full Time**:
- **Application Closes 31 Oct 2025**:
- **Waikato - Hamilton City**:
- **Education Administrator, Postsecondary**
**Mō Tēnei Tūranga Mahi | About the Role**
Are you naturally empathetic and an energetic individual who is ready to be the first point of contact for prospective and current ākonga (students), as well as other external stakeholders?
The appointing salary for this role will be between $58,000 and $65,000, dependent on skills and experience.
The Customer and Information Advisor role is based in Wintec reporting to the Team Leader in the Student Enrolment and Information Centre.
**He kōrero mōu| About you**
**To be successful in this role you will**:
- Be naturally empathetic, self-motivated and energetic.
- Have excellent interpersonal, relationship building and communication skills.
- Have a tertiary qualification at level 5 or above or a minimum of 2-3 years’ work experience in a customer facing role.
- Have a broad understanding of Tertiary education in New Zealand.
- Be able to assist with accurate data entry to a high standard, ensuring there are mínimal delays for internal and external stakeholders.
- Work co-operatively and be open to working closely with others in a team to achieve results together.
- As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not._
For more information, please view the Position Description below.
**Mō Mātou | About us**
Wintec is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.
We pride ourselves on being a welcoming environment where we learn and achieve together while strengthening and growing the whole person.
**Me pēhea te tono | How to apply**
- Customer-and-Information-Advisor-August-2025.docx
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