Customer Support Advisor

4 days ago

Hamilton, Waikato, New Zealand Brandt Tractor Full time NZ$60,000 - NZ$80,000 per year

ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS?

Brandt has an opportunity for a Customer Support Advisor in Parts and Services to join our Hamilton Branch.

About the role:

You will be responsible for proactively contacting customers, providing information on Brandt parts and services, and ensuring a seamless service experience.

  • Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
  • Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.
  • Assist customers in identifying their parts and service needs accurately.
  • Provide detailed information on Brandt parts, pricing, and service options.
  • Collaborate with the service team to schedule appointments and allocate resources efficiently.
  • Assist the customers in understanding the importance of routine maintenance and recommend appropriate service for the equipment's needs.
  • Maintain accurate customer interactions, orders, and service history records in our CRM system.
  • Follow up with customers to ensure satisfaction, address concerns or questions, and build long-term relationships.
  • Stay updated on the latest Brandt product releases, service offerings and industry trends.

About you:

If you have a passion for agriculture equipment, are an excellent communicator, and have a passion for customer service and sales, we invite you to apply for this exciting opportunity.

  • Extensive knowledge of heavy equipment parts, operations and the agriculture industry.
  • Previous Sales experience in a similar role is preferred.
  • Experience in building rapport and maintaining positive relationships with customers.
  • Results-driven with a focus on achieving sales targets.
  • Ability to work independently and as part of a team.
  • Strong organisational and time management skills.
  • Capable of travelling within the territory and working flexible hours.
  • A valid driver's license and a clean driver's record are required.

What we offer:

  • Attractive remuneration package
  • Work independently with the support of a team
  • Opportunity to be pivotal in the growth and success of our Business.
  • Ongoing Training & Development
  • Advancement Opportunities
  • Employee Assistance Program

If this sounds like you, please apply today

Please note that we have multiple roles across our branches – for a full list, please check out our website: Brandt Careers | Jobs at Brandt

  • Service Advisor

    6 days ago

    Hamilton, Waikato, New Zealand Keith Andrews Full time NZ$60,000 - NZ$80,000 per year

    Join the leaders in the transport world.Keith Andrews, New Zealand's largest Fuso dealership, representingFUSO, Mercedes-Benz and Freightliner, is looking for aService Advisorto join our team in Hamilton.We are searching for an exceptional someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of...

  • Technical Training Advisor

    6 days ago

    Hamilton, Waikato, New Zealand Gallagher Group Full time NZ$60,000 - NZ$90,000 per year

    About GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day, whether that's protecting the world's highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.Gallagher Security is on a mission to unlock more value for our customers through the power...

  • Principal Advisor

    2 days ago

    Hamilton, Waikato, New Zealand Waikato Regional Council Full time NZ$100,000 - NZ$150,000 per year

    Mō te tūranga | About the roleWe're looking for a Principal Advisor to join our Regional Transport Connections Senior Leadership Team and provide high-level strategic advice to the Director and SLT. In this role, you will:Lead and contribute to key organisational initiatives.Manage relationships with internal and external stakeholders.Represent the...

  • Quality Advisor

    6 days ago

    Hamilton, Waikato, New Zealand Higgins Full time NZ$80,000 - NZ$120,000 per year

    DescriptionWe have an exciting opportunity for a Quality Manager or Quality Advisor (depending on experience) to join our Waikato team based in Hamilton.In this pivotal role, you'll lead quality assurance and document control across our regional projects. You'll champion continuous improvement, mentor teams, and ensure compliance with internal and external...

  • Compliance and EHSR Advisor – 12-month Fixed Term

    6 days ago

    Hamilton, Waikato, New Zealand Oji Fibre Solutions Full time NZ$60,000 - NZ$95,000 per year

    Monday to Friday am – 4.30 pm (flexible)Frankton, HamiltonOJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors....

  • Procurement Advisor

    6 days ago

    Hamilton, Waikato, New Zealand Hamilton City Council Full time NZ$85,000 per year

    Full-timeGroup: FinanceCompany DescriptionThis position sits within the Finance Group who deliver the financial strategy and governance for the organisation.Job DescriptionHe angituutanga: The opportunityAre you looking to grow your career in procurement and make a meaningful impact in a collaborative, values-driven organisation?We're seeking a motivated...

  • Technical Training Advisor

    6 days ago

    Hamilton, Waikato, New Zealand Gallagher Full time NZ$60,000 - NZ$90,000 per year

    About GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day, whether that's protecting the world's highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.Gallagher Security is on a mission to unlock more value for our customers through the power...

  • Agri Advisor specialising in Reproduction

    6 days ago

    Hamilton, Waikato, New Zealand Livestock Improvement Corporation (LIC) Full time NZ$60,000 - NZ$120,000 per year

    At LIC, we are leaders in agricultural innovation and a cornerstone of New Zealand's dairy herd improvement. We proudly empower dairy farmers with advanced genetics, technology, and advisory services to ensure greater productivity, profitability, and sustainability. Join us to support the next generation of farming excellence in the role of Reproduction...

  • Business Support Administrator

    4 days ago

    Hamilton, Waikato, New Zealand Gallagher Group Full time

    About GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day, whether that's protecting the world's highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.Gallagher Security is on a mission to unlock more value for our customers through the power...

  • Payroll Data Integrity Advisor

    6 days ago

    Hamilton, Waikato, New Zealand Health New Zealand - Te Whatu Ora Full time NZ$150,000 - NZ$300,000 per year

    Hamilton Central Waiora CBD BuildingPermanent Contract40 hours per week, Monday - FridayHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the RoleAs a Payroll Data Integrity Advisor, you will be administering and advising recovery of...