HR Officer

**Human Resources Advisor - Ellerslie, Auckland**
**Premium Clean NZ**
**Full-time | Permanent | $70,000 - $90,000 per annum (depending on experience)**
**ANZSCO Code: 223111**

**About Us**:
Premium Clean is a trusted national brand in the commercial and residential cleaning sector, known for our professional approach and commitment to delivering high-quality services. As we grow across New Zealand, we're looking for an experienced and people-centric **HR Advisor (ANZSCO Code: 223111)** to join our Ellerslie-based team and play a vital role in driving our people strategy, supporting franchise partners, and maintaining a high-performing, engaged workforce.

**About the Role**:
As a **Human Resources Advisor**, you will be responsible for delivering comprehensive HR support across all levels of the business. This role covers a broad spectrum of HR functions including strategic planning, performance management, recruitment, training, compliance, and office administration. You’ll work closely with senior leadership, operational teams, and our franchise partners to ensure we remain aligned with legal standards, industry best practices, and internal values.

**Key Responsibilities**:
**Human Resources Management**:

- Develop and implement HR strategies aligned with company objectives.
- Lead performance management processes and guide leaders on managing performance gaps.
- Resolve employee relations issues and foster a positive, inclusive workplace culture.
- Oversee training needs assessments and support career development and succession planning.
- Manage compensation and benefits processes, including payroll coordination.
- Maintain compliance with NZ employment legislation, updating policies and procedures as required.
- Provide HR analytics, reports, and insights to support decision-making.
- Draft, manage, and review franchise agreements and ensure compliance with regulatory standards.
- Act as the primary contact for audits and compliance-related inquiries.

**Recruitment and Onboarding**:

- Lead end-to-end recruitment for employees and franchise partners.
- Collaborate with department heads to forecast and fulfill staffing needs.
- Facilitate onboarding processes, ensuring alignment with company values and policies.
- Maintain accurate employee and franchise records.

**Office Administration**:

- Oversee daily office operations and ensure a safe, productive working environment.
- Manage correspondence, scheduling, inventory, and office supplies.
- Coordinate meetings, prepare documentation, and liaise with external stakeholders.
- Handle basic bookkeeping and support payroll processing in collaboration with external accountants.
- Manage franchisee earnings calculations and ensure transparent communication.

**Why Join Premium Clean?**
- Opportunity to work with a rapidly growing and innovative company.
- Be part of a supportive, inclusive, and purpose-driven team.
- Autonomy and career progression opportunities as we expand.
- Regular staff engagement activities and professional development support.
- Experience working with franchised businesses or multi-site organisations is desirable.
- Strong interpersonal and communication skills with a solution-oriented mindset.
- Ability to work independently while collaborating across departments.
- Highly organised, with strong attention to detail and ability to manage multiple priorities.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: $30.00 - $32.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program
- Visa sponsorship
- Work from home

Work Location: In person