Front of House

1 day ago

Wellington City, New Zealand Kāpura Full time

**Huxley’s is looking for a part-time Front of House team member**

Located on Bowen Street, Huxley’s is a modern interpretation of a public house, a modern bar and eatery offering cutting-edge casual food and drink. The perfect place to catch up with friends and colleagues in the sun. Our food is fast and fresh. We pride ourselves on dedication and commitment to source the best seasonal foods.

The purpose of this role is to deliver memorable experiences to our customers. You’re the face of the venue and every interaction with customers must aim to exceed their expectations. You will be a hospitality all-rounder, mastering all sections within the venue The role will involve part-time hours (around 20-30 per week), mainly across Monday-Friday with the exception of the occasional weekend function or event We are also looking to open for Saturday brunches in the near future.

**What we’ll love about you**:

- You have at least one year of experience in a busy, faced-paced hospitality venue
- You must be able to work a combination of morning, lunch and evening shifts during the weekdays
- You will have a passion and desire to surprise and delight everyone that walks into the venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You will be energetic and enthusiastic with great communication skills
- You will be able to shift gears as required and be able to relax and roll with change & pressure
- You are going to be a team player with the ability to build great relationships with customers and team members

**What we’ll give back in return**:

- Access to services and training provided by our Support Office - we're here to help in any way we can
- An awesome staff discount of 25% off all food and drink when not working, redeemable at all Kāpura venues
- A monthly employee of the month award - where all nominees get at least a $30 voucher
- Regular venue and company-wide incentive schemes - we're all about both intrinsic and extrinsic rewards
- Support or donations with any charity & community projects you are involved in
- EAP services - we care about ensuring the mental wellbeing of our staff members is a top priority

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