Ward Clerk Christchurch Heath Campus Ward A8 and A8pcu

4 days ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

Christchurch - Christchurch Heath Campus | Ward A8 and A8PCU
- 0.4 FTE (16 hours per week) - see below for shift details
- Permanent part time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the role**

This position if permanent part-time working 16 hours per week - Thursday and Friday 4pm to 8pm - Saturday and Sunday (4 hours which can be flexible).

Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers and management of patient records.

Working in the reception area you will be the first point of contact for patients/**_tūroro_**, family/whanau, visitors and various hospital and health provider staff.

To be successful in this role you will ideally be from a clerical background, be an excellent communicator and have fantastic organisational skills. As front of house you will need a friendly and welcoming disposition and a willingness to help those around you.

**Responsibilities include**:

- General clerical, administrative and reception tasks and support to the ward
- Entering accurate information to the patient management system
- Answering phones and greeting patients and their families
- Delivering great customer service
- Maintaining patient confidentiality
- Supporting CNM with other administrative tasks as delegated

**About the Team/Service/

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