Casual Administrator/Ward Clerk

6 days ago

Christchurch, Canterbury, New Zealand Health New Zealand - Te Whatu Ora Full time NZ$45,000 - NZ$65,000 per year
  • Burwood Health Campus - Older Persons Health
  • Casual position to cover sick and annual leave

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

Are you organised, adaptable, and passionate about supporting healthcare teams to deliver exceptional care? We're looking for a reliable and friendly Casual Administrator /Ward Clerk to join our Older Persons Health team. This important role provides essential clerical and reception support, helping our service run smoothly and ensuring our patients and their whānau feel welcome and well supported

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below:

PSA National Health Administration Collective Agreement - FINAL

Key Responsibilities:

  • Provide high-quality clerical support to the interdisciplinary ward team
  • Maintain accurate and up-to-date patient files and documentation
  • Manage incoming and outgoing communication efficiently
  • Schedule appointments as requested
  • Deliver professional and friendly reception services at ward level
  • Respond to requests for information within agreed timeframes
  • Process all admissions, discharges, and death documentation to required standards
  • Enter patient and staffing data into hospital systems
  • Liaise with IT Help Desk when necessary for technical issues
  • Contribute toward quality and safety programmes
  • Perform other duties as requested by the Charge Nurse Manager

About you

Essential:

  • Experience in word processing, reception and/or office administration
  • Strong written and verbal communication skills
  • Sound knowledge of Windows-based systems
  • Ability to manage multiple tasks in a busy environment
  • Organised, reliable, and team-focused
  • Friendly, approachable, and customer service oriented
  • English at a satisfactory School Certificate level

Desirable Skills and Experience:

  • Previous experience in a health service or hospital setting
  • Knowledge of SI PICS or similar patient administration systems
  • Experience in transcription work

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click 'apply now.' All applications must be submitted through our online careers' portal. If you have any questions about the role, please contact Kerri McCarthy at

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert

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