Roster Officer

**You can be part of the **manaaki hauora (Health Industry)**

Did you know, that together Canterbury and West Coast District Health Boards have the largest workforce in the South Island and the 6th largest in NZ? The two DHBs also share several essential business services like Human Resources (HR), or as we call it People & Capability. The HR Shared Service (HRSS) department pays people, supports rostering, creates contracts and other important legal stuff as well as helping our people when they have questions about their employment. It’s exciting stuff and we’re expanding to support the growth and delivery of the service. We’re increasing the size of our teams and also introducing some new roles.

If you have HR experience and interested in joining a complex, fast-paced and exciting team of wonderful people, please look out for our new roles, such as: Employment Agreement Implementation Lead and Specialist, Quality and Improvement Lead as well as ACC Specialist, Overpayments Specialist, Rostering Support and a HRSS Coordinator.

These roles are a unique opportunity to be part of a growing department and is a great learning ground to springboard your career in People and Capability as well as feeling good about giving back to the community.

**Mō te tūnga | About the role**

The Rostering Support Team works mostly behind the scenes at CDHB, making sure when it comes to paying people, we know who worked what and when. Their mahi (work) is critical to making sure our people are paid accurately and on time. Whilst clinical teams update and submit their rosters, this team picks up all the things which are less run of the mill, including:

- Hands-on support helping clinical areas to improve time and attendance recording
- Keeping the rostering system up to date with key employee information and being the gatekeepers of the quality of information
- Fixing information when things have been forgotten or have changed (exceptions)
- Helping managers to work through problems and queries

Reporting to the Rostering Support Team Lead, you will be an integral part of both the team and the wider HRSS department.

**Ko wai koe **| About You**
HRSS supports the largest workforce in the South Island so being able to work in a complex environment is important. We need someone with excellent communication, interpersonal, and organisational skills as well as great attention to detail. To be successful in this role, you should be able to work in a high pressure and changing environment as well as the drive and determination to deliver excellent customer service.

**Ngā pūkenga me ngā wheako | Skills and experience**

Your skills will include:

- Accurate numeracy and keyboard skills
- Microsoft Office Skills (Excel, Word, Outlook)
- Accuracy and attention to detail
- Organisational and time management skills to meet tight deadlines
- A customer service approach to your work and contribute positively to the team
- A background in the Health Industry would be advantageous

**Mō mātou | About Us**
- “Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do”_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury the West Coast community.

The culture at Canterbury District Health Board, is driven by our **ā Mātou Uara (Our Values)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua
**Ngā** **hua | Benefits of working at CDHB**

When you work at the Canterbury District Health Board, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and business.

At the DHB, you are part of something greater then yourself and encouraged to your unique self.

We have a range of clinical and non-clinical roles at CDHB, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Canterbury District Health Board.
**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai