Customer Service Representative

3 days ago

New Zealand Techniks Full time

Techniks Ltd sells computer hardware, software and other services to end users and business customers. We are looking for 3 (three) customer service representatives to join our organisation.

Your day-to-day will be focused on prioritizing client needs and building rapport, great people skills are an asset for this position.

This is a full-time permanent role with a minimum of 30 hours per week at the rate of $29.70 to $31 per hour. The job may be roasted from Monday to Sunday between 9.00 am to 6.00 pm. The role is based in Auckland region.

**Responsibilities**:

- Maintain and Grow opportunities with the existing client base
- Visit commercial and business sites to engage with customers.
- Inform the manager/employer about any competitive products in the market regards information technology
- Develop new business opportunities with potential Retail clients by way of introductory and relationship-building appointments.
- Record any quote and sales order in the system.
- Arrange and monitor deliveries of the product sold.
- Follow up with customers and provide customer service and resolve any issue with the consent of the Manager.
- Monitor client needs and advise as per the market trends.
- Prepare weekly sales reports.
- Assist team members as and when required.
- Any other relevant duties as required by Manager or business.

**To be considered**:

- Youll be a confident communicator who enjoys face to face relationship building.
- Youll love helping people by providing great customer experiences.
- Punctuality and professionalism will be part of your DNA too.
- The ability to listen and act on customer quarries will be a strength as guide your customers through product demonstrations.
- You should have keen eye for detail and the ability to do what you say youre going to do.
- Flexibility to travel
- though we are based in Auckland, but the job requires you travel to other regions including but not limited to Northland, Auckland, Waikato, Bay of Plenty, Gisborne, Hawkes Bay, Taranaki, Manawatu Wanganui and Wellington
- Telephone manners
- Flexibility to work on roasted hours from Monday to Sunday as per business requirements.

Qualification and experience:
6 months sales experience

What we are offering:

- Permanent Full-time position with a minimum of 30 hours per week
- Depending on your skills, a good pay rate between $29.70 to $31.00 per hour
- On-the-job training for 2 weeks by the organisation if required.
- Good working culture and team support

If this sounds like the type of opportunity, youd like to make your mark on please click APPLY.

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