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Office Manager

2 weeks ago

Palmerston North, New Zealand Cookright Filtering Services Limited Full time

**Key Responsibilities**:

- Undertake all general administration and operational tasks of the office.
- Maintains office services by organizing office operations and procedures.
- Responsible for all the operations and routine tasks need to be done from the office.
- Allocate the work to the staff and workflow management.
- Management and allocations of tasks and resources for the staff.
- Maintains office efficiency by planning and implementing office systems, equipment and procurement.
- Designs and implements office policies by establishing standards and procedures.
- Plan and review the work to ensure you are meeting the goals of the business.
- Planning and setting priorities of services provided by the office.
- To ensure staff have the equipment’s and tools they require to perform their duties.
- Arranging all necessary items for the smooth running of work.
- Ensure all items are fully always stocked.
- Completes operational requirements by scheduling and assigning employees, following up on work results.
- You are responsible for prompt and efficient maintenance of company assets.
- Able to manage most of the company documents on the computer.
- The office resources are used in effectively and efficiently.
- Managing the general accounts of the office as per the requirements.
- Maintain all the documentation at the office.
- Filing and maintain necessary records in the office.
- Dealing with and rectifying customer complaints.
- Facilitate resolution of problems with the clients and issues.
- Have a driver licence and willing to travel as per the requirement of the office.
- In addition to managing the staff you are required to arrange the recruitment and training as and when required.
- Provide mentoring and ongoing coaching for the staff.
- Develop and maintain staff rosters, arrange relieving staff and keep the weekly hours of the staff under control.
- Answer the queries for the staff related to their work, payroll and working out resolutions for any problems that arise.
- Ensure that the staff complies with relevant codes of conduct, industry regulation and legislation, including Health and Safety requirements.
- You need exceptional planning skills, to organise the work and reach towards the company goals.
- Other work as directed by Director.

**Position Details**:

- Location: Palmerston North
- Hours: Full-time, Permanent Position
- Hours per week: 30
- Hourly payrate: $30 per hour

**Qualifications**:

- Qualifications relating to Diploma or higher level in business or management essential.
- Work experience in commercial cleaning sector in any position for atleast 6 months or more.
- Broad understanding commercial cleaning sector is an advantage.
- Committed to providing exceptional customer service across all channels - written, phone and face to face.
- The ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Willingness to assist and support others as required and get on with team members.
- Accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.