First Aid Training Resource Planner

5 days ago

Auckland City, New Zealand Hato Hone St John Full time

**Company Description** Ko wai m**ātou**:

- About us**:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
**Job Description** He aha te tūranga - About the role**:
The newly created Resource Planner roles will report into the Workforce Planning and Logistics Lead and will be responsible for rostering and scheduling tutors and resources to deliver our private and public training courses. This role is a critical connection between scheduling, workforce availability, and logístical coordination—balancing customer needs, tutor wellbeing, and operational capacity.

**You will**:

- Roster tutors and other delivery resources to meet scheduled training courses.
- Coordinate resource planning to ensure upcoming courses are supported by the appropriate mix of tutors, venues, vehicles, and equipment. Proactively align resource availability with course schedules, identify gaps early, and adjust plans to maintain smooth and effective delivery.
- Respond to short-notice changes such as staff absences, cancellations, or urgent reassignments to minimise impact on learners and customers through cancellation.
- Monitor tutor availability, travel constraints, and workload balance to ensure fair and efficient allocation.
- Update systems and records accurately to reflect tutor assignments and resource commitments.

This is a full-time position, fixed-term for 9 months. We are flexible on your location and you can be located anywhere in the motu.
**Qualifications** Ko wai koe - About you**:
What you'll bring:

- Qualification and/or formal training in workforce planning, analytics, or project management is desirable.
- Proven experience in administrative, scheduling, and/or coordination roles.
- Proficiency in workforce planning, scheduling, and rostering systems.
- Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
- Excellent communication skills, both written and verbal, with the ability to present data-driven recommendations.

**Additional Information** Me pēhea te tuku tono - How to apply**

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

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