Administrator
2 weeks ago
**Who we are | Ko wai matou?**
HealthCare NZ provides a wide array of health and human services to people throughout New Zealand. We serve people in their homes and communities as well as in specialised treatment settings. We help people gain access to needed services and provide oversight and management services for people who have disabilities, ensuring they receive vital services, are safe, well-cared for and live as independently as possible.
HealthCare NZ's vision is to be a leader in community support and a partner in community wellbeing. Since 1988 we have been caring, supporting and empowering people in need to live independently, safely and well in their community. Our commitment is to provide a way of working with those we support, stakeholders, business partners and staff based on our values - respect, support and excellence.
**About the role | He korero whakamarama mo tenei turanga**
As the Administrator you provide valuable administrative support and complete reception duties for the business, working closely with the wider Service Delivery Team to ensure that quality and timely customer-centric service is provided to our customers and stakeholders.
You'll be someone who loves to organise and prioritise. Helping those who you support will be something from which you gain a real sense of pride and you will constantly strive to complete all tasks within the allocated time. A clear understanding is required as to who our customer is - including people we support, family/whanau, Support Workers, Funders and other internal and external stakeholders. In addition, you will need to have a clear understanding of other customers in the sector, including suppliers, service delivery partners, Iwi, Government and non-government organisations.
Responsibilities include:
- Completing administration tasks in the office, including administration support for customers living in residences which are managed by HealthCare NZ
- Gathering and entering data into the Client Management System (CMS) and other systems as required, ensuring that the required data is complete and accurate, and actively seeking information if incomplete
- Maintaining accurate and comprehensive customer records in the CMS and workforce systems as required
- Operating and updating company systems such as the CMS, including support worker information,, in a timely and accurate manner
**What you will bring | Nga tohungatanga mo tenei turanga**
- A minimum of 2+ years' experience working in an administrative/ data entry/reception role or similar
- Confident technical and computer skills, ideally intermediate level across MS Office Suite
- Strong organisational skills, attention to detail and an ability to multitask are a must
- Healthcare industry experience would be highly advantageous
- You must have excellent communication skills, be adaptable, and be able to work well both as a team and autonomously
**Why Us | He aha ai matou?**
At HealthCare NZ, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Maori as tangata whenua who have unique values, social structures, and worldviews. If you want to work in a rewarding role, and make a difference in the lives of your clients, then we would like to hear from you
- A knowledgeable and supportive team
- a national organisaton
- online learning platform
- opportunities for career development
- flexible working environment
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