Administration Assistant

About Us:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. From our humble beginnings in Napier in 1978, we’ve proudly built up a network from Invercargill to Kaitaia. Today we are a team of around 850 people in 27 local offices. We place premiums in excess of $800 million on behalf of over 100,000 customers. In 2014 we joined Gallagher, the world’s fourth largest insurance broker. This international backing combined with our national resources enables us to negotiate the best benefits, conditions and premiums for our clients.

Overview:
**About us**:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years.

From our small beginnings in Napier in 1978, we have proudly built up a network from Invercargill to Kaitaia. Today there is a team of around 800 people in more than 30 offices spread across the country.

We're one of the largest insurance broking companies in New Zealand, placing premiums in excess of $1 billion.

We take great pride on the professional quality of our advice and service that we deliver to our client base and the investment that we make into our people’s development through our tailored development programs.

At Crombie Lockwood success doesn’t just happen, we make it happen. We’re always looking for new ways to do more and to be better, and that means hiring the best people.

**The Opportunity**:
As one of the largest brokerages in New Zealand we understand that our people are our biggest asset and we are committed to their development. We have an exciting opportunity for an Administration Assistant to join our values driven team at our
** Tauranga Office.**

Reporting to the Admin Manager, the focus of this role is to provide support and administrative assistance to the office administration and wider team enabling them to deliver all Crombie Lockwood (CL) products and services to existing and new clients. It provides the first point of contact for clients.

This role is suited to someone who has superb admin skills, are super organised, loves working with people and has great communication skills.

**Responsibilities**:

- Provide reception services - meeting and greeting clients front line, answering and directing phone calls to brokers.
- Pre-renewal work for brokers as required, processing of renewals, endorsements and cancellations as required.
- Management of incoming/outgoing mail and courier collections
- Undertake general housekeeping duties
- Accounts support - ensure Creditor invoices are received, correctly coded, authorised, scanned and sent for payment
- Scanning and filing as required
- Arrange the set-up of equipment for new starters
- Assist Brokers with administration to ensure client requirements are met and policies are renewed on time
- Prepare and dispatch renewal letters (including declarations, rating charts/underwriter placing’s) after consultation with the Broker
- Undertake general housekeeping duties

**Skills and Experience**
- Previous experience in office administration and data entry, preferably in the insurance industry
- Proven experience in a customer service role with the ability to build/manage relationships with clients
- Competent/advanced user Microsoft office and other common office software
- Mature work ethic

**Benefits**
- Comprehensive reward and recognition programme
- Discounted personal insurance
- Yearly wellness contribution
- Yearly flu vaccinations
- We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.

**How to apply**: