Clinical Administrator

2 days ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

**Christchurch - Christchurch and Burwood Health Campuses - Planned Care Team**:

- ** Full time fixed term until Dec 2025 position working 40 hours per week Monday to Friday**

Health New Zealand is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
**About the role**

We are urgently seeking three full time fixed term administrators, to work within the planned care team for six months to assist medical and surgical health specialties across our Campus - s with administrative tasks associated with validating our planned care Outpatient Waiting Lists.

As part of the Administration Pay Equity Claim settlement this role has been mapped to National Role Profile/Band 4A

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**What You - ll Be Doing**
- Providing exceptional customer service to patients and whānau,
- Working in partnership with the health specialty that you have been assigned to, and contacting patients that we currently have on our waiting lists
- Completing reporting expectations on the data validation process
- Updating patient information using patient management systems (SI PICS)
- Maintaining confidentiality, professionalism, and responsiveness in all communications

**About You**

You - ll thrive in a busy and evolving environment where accuracy, empathy, and excellent communication are key. You are confident in using clinical systems and have a solid foundation in administrative work.

**Essential Skills & Experience**
- Excellent customer service and interpersonal skills
- Technically savvy, with the ability to quickly learn and use new systems
- Strong time management, organisational, and problem-solving abilities
- High attention to detail with a commitment to accuracy
- Ability to work independently and meet deadlines
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Excellent written and verbal communication skills
- A team player who contributes positively to workplace culture

**Desired**
- Previous administrative experience in a healthcare setting
- Understanding of medical terminology and clinical booking processes
- Experience with SI PICS or similar patient management systems
- Awareness of cultural diversity and the ability to engage effectively with people from a range of backgrounds

**Working at Health New Zealand**

**How to Apply

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