Health Transport Operations Centre Coordinator

2 weeks ago

Auckland City, New Zealand Hato Hone St John Full time

**Company Description** Ko wai mātou - About us**:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
**Job Description** He aha te tūranga - About the role**:
As a Health Transport Coordinator, you will be responsible for liaising with clinical and operations staff from Te Whata Ora and other healthcare providers to plan and coordinate the safe and efficient transfer of patients, clinical staff and equipment between facilities or air ambulances.

We are looking for a customer service superstar to join our team as a Health Transport Coordinator covering a fixed-term position starting as soon as possible and finishing August 2025. This role works a 4 days on, 4 days off roster that consists of 12-hour shifts, totaling an average of 42 hours per week. This role will be based at our Ambulance Communications Centre at 2 Harrison Road, Mount Wellington.
**Qualifications** Ko wai koe - About you**:

- Strong customer service and problem-solving skills
- Be patient with the ability to prioritise and make decisions within policy and procedure
- Ability to work rostered shifts - evening/weekend shifts included
- Proficient verbal and written communication skills
- Ability to multi-task in a Windows operating environment
- A minimum typing speed of 40 wpm with high accuracy
- Good team player who has a willingness to contribute
- Demonstrated behaviours that align with St John's core values - **_Do the right thing, Side by side, Straight up, Make it better, Open minds_**

**Additional Information** Me pēhea te tuku tono - How to apply**
- At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs._

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
- If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process._

  • Transport Network Operator

    2 weeks ago

    Auckland City, New Zealand Auckland Transport Full time

    **Keeping people safe and keeping people moving is our main goal at ATOC!** Auckland Transport Operations Centre (ATOC) is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent. **We need a new set of eyes on our network, here's what we are looking for** - Systems savvy - can easily...

  • Operations Leads

    5 days ago

    Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is working to shape our city and we are committed to moving Auckland forward. We're passionate about Auckland's development as a vibrant, growing city that more and more of us call home and we are working hard to give Aucklanders safe and sustainable transport services and options that support our growth and enhance our attractive spaces...

  • Transport Operations Manager

    2 weeks ago

    Auckland City, New Zealand Dav Transport Limited Full time

    **Key Responsibilities**: - Manage the day-to-day transport operations and fleet scheduling - Oversee the coordination and dispatch of drivers and vehicles - Monitor and ensure compliance with transport regulations and safety standards - Develop and implement operational policies, procedures, and KPIs - Supervise and provide strategic direction to the...

  • Transport Network Operator

    5 days ago

    Auckland City, New Zealand Auckland Transport Full time

    **Keeping people safe and keeping people moving is our main goal at ATOC!** Auckland Transport Operations Centre (ATOC) is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent. **We need a new set of eyes on our network, here's what we are looking for** - Systems savvy - can easily...

  • Network Integration

    1 week ago

    Auckland City, New Zealand Auckland Transport Full time

    Here at Auckland Transport, we have a clear vision - to deliver transport choices to get you where you want, when you want. We are passionate about making Auckland a truly liveable city and are committed to creating a transport system that makes our city a better place to live, work and play! The role of Transport Operations Continuity Manager is to lead...

  • Operations Lead

    7 days ago

    Auckland City, New Zealand Auckland Transport Full time

    AT is on a mission to transform Auckland into a vibrant city that moves, so that Aucklanders can connect with the people and places they love. Be part of Auckland's exciting future and development. From transport infrastructure to customer-focused solutions, we're creating seamless journeys across our city that enable businesses and Aucklanders to...

  • Transport Network Operator

    2 weeks ago

    Auckland City, New Zealand Auckland Transport Full time

    **Keeping people safe and keeping people moving is our main goal at ATOC!** Auckland Transport Operations Centre (ATOC) is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent. **We need a new set of eyes on our network, here's what we are looking for** - Systems savvy - can easily...

  • Community Transport Coordinator

    2 weeks ago

    North Auckland, New Zealand Auckland Transport Full time

    **Community Transport Coordinator** Are you keen to play a proactive part in making school travel safer, healthier, and more fun? With over 500 schools in Auckland, Auckland Transport (AT) is looking for someone who is passionate about working with schools and communities to develop and deliver travel behaviour change and road safety programmes. This is a...

  • Manager, Real Time Operations

    7 days ago

    Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport Operation Centre (ATOC) is a joint venture between Auckland Transport and Waka Kotahi NZ Transport Agency which works behind the scenes to ensure our network keeps moving and that whoever uses it has a safe and efficient journey. Based at Smales Farm ATOC is a 24/7 operation responsible for real-time monitoring of the network for both...

  • Transport Services Manager

    2 weeks ago

    Auckland City, New Zealand Dav Transport Limited Full time

    Dav Transport Limited is a dynamic and growing company specialising in household relocations and commercial deliveries across New Zealand. With a strong commitment to customer satisfaction and operational excellence, we are seeking a qualified and experienced Transport Services Manager to lead and oversee our logistics and transport operations. **Key...