Assistant Management Couple
5 days ago
Hamilton City Holiday Park is looking for a new Assistant Management Couple to join their ranks. Under relatively new management and ownership, you both will be part of small friendly team, who’s sole focus is delivering exceptional customer service and ensuring the parks high standards are met on a daily basis.
Your hands on approach in this diverse role will see you assist the joint managers with the operational running of the park. Full training will be given to go alongside your wealth of experience, allowing you champion and partake in a variety of departments such as reception, housekeeping, cleaning and administration. Due to the nature of the role we are after a couple who aren’t afraid to roll up their sleeves and lead from the front, are keen problem solvers and aim to promote positive change across all of facets of the business.
As well as working alongside management you will be expected to being in charge of the park for extended periods of time when management is away on such occasion as holidays, as well as their days off ensuring operations are running smoothly. This may include after hour calls.
Key attributes required:
- Previous experience in customer service management or leading a team. At least 2 years experience leading and developing a team.
- Leaders - we want you to lead by example.
- Ability to problem solve and creative solution maker to ensure guest satisfaction.
- Clear communication skills.
- Ability to prioritise workload and that of others.
- Assertive, pro active and acute attention to detail.
- Able to solve conflict or address customer complaints in an effective manner.
Please note you must be a NZ residency or hold a valid NZ work permit to apply.
**Salary**: $25.00 - $28.00 per hour
Schedule:
- Evening shift
- Rotating roster
- Weekend availability
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