Business Cards and Merchant Specialist
2 weeks ago
Excellent benefits including wellbeing days, subsidized banking and more
- Achieve your personal financial goals with our in-house financial wellbeing programme.
- Based in Hastings, Christchurch, or Lower Hutt with minimum two days in office.
**This is us. Where making an impact matters.**
As a result of an internal move an opportunity has opened up to join our small and diverse Business Cards and Merchant team.
As a Business Card and Merchant Specialist you will:
- Conduct product analysis and provide merchant product services tailored to our customers’ needs.
- Manage risk compliance, documentation and fraud investigations.
- Assess, approve, and load merchant facilities.
- Create Business Credit cards and load the cards into the system.
- Handle maintenance request for both Business Cards and Merchants
- Deliver daily updates to stakeholders, customers, and internal teams on status, approvals, and request timelines.
- Contribute to the team’s continuous improvement projects.
**This is us. Where your expertise matters.**
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
- Prior banking experience in a contact centre, branch or banking operations is preferred.
- Strong numeric capability and advanced Microsoft Excel knowledge is beneficial.
- High attention to detail with good investigative skills to pick up anomalies.
- Good communication and ability self-manage your workload.
You do not need to tick every box here to be considered
**This is us. Where your career matters.**
Joining our Business Cards and Merchant team will open up a range of career opportunities. You can progress your career and transition into Business banking, Enterprise Operations, Continuous Improvement and more
**This is us. Where you and your whānau matter.**
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
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