Venue Manager

1 week ago

Wellington City, New Zealand Faithful Flavours Full time

We’re on the lookout for a reliable, hands-on **Venue Manager** to support the daily operations of our café and event space.

Ideal for someone who thrives in hospitality, enjoys keeping things in order, and loves working as part of a team. You'll help us deliver a warm and efficient experience for every guest — both during regular service and private functions.

**Key Responsibilities**:

- Open and close the venue using daily checklists
- Ensure venue cleanliness, setup, and ambiance are guest-ready
- Support FOH operations during café service and events
- Assist in the setup and pack-down of private bookings
- Monitor stock levels (napkins, condiments, trays, etc.) and report supply needs
- Greet and assist customers with basic queries
- Coordinate with kitchen and events team for bookings
- Flag maintenance or safety concerns to management
- Relay customer feedback or team issues to senior leadership

**Skills & Qualifications**:
**Required**:

- 1-2 years of hospitality or customer service experience
- Strong attention to detail and good time management
- Confident communicator and approachable manner
- Ability to follow routines, procedures, and checklists
- Reliable, flexible, and positive attitude
- Physically capable of light lifting and active floor movement
- Experience supporting events or private functions
- Familiarity with Filipino food or hospitality culture

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