IT Support Technician, Auckland, New Zealand
18 hours ago
Desktop Technician will provide day to day local
Position Responsibilities and Functions
- Provide first/second level contact and problem resolution for customer issues.
- Work with vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
**Job Types**: Full-time, Fixed term contract, Freelance
Contract length: 12 months
**Salary**: $4,000.00 per month
Schedule:
- 8 hour shift
Application Question(s):
- Are you allowed to work in New Zealand?
- Are you located in Auckland region?
**Experience**:
- IT support: 2 years (required)
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