Administration Assistant Christchurch Health Campus

1 week ago

Christchurch, New Zealand Te Whatu Ora - Health New Zealand Full time

**Christchurch - Christchurch Health Campus - Oncology Outpatients**:

- ** Permanent full-time position working 40 hours per week**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
- ** About the Role**

The Administrative Assistant is responsible for providing high-quality administrative support to ensure the smooth operation of our Oncology Outpatients service. This role is key to delivering a positive experience for patients, their whānau, and clinical staff.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3C

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position**

**Key Responsibilities**
- Provide reception cover, ensuring a warm, professional, and efficient service
- Greet patients and their whānau in a courteous and supportive manner
- Always maintain patient confidentiality and privacy
- Update patient demographic data accurately in the patient management system
- Answer telephone inquiries, take messages, and direct clinical calls appropriately
- Identify and refer unwell or infirm patients to nursing staff promptly
- Maintain a clean and welcoming waiting room environment
- Complete administrative tasks as requested by the Team Leader
- Support the overall service provision as workload demands
- Carry out additional duties in a competent and efficient manner

**About you**

**Skills and Experience**

**Essential**:

- Strong customer service skills with a people-focused approach
- Excellent organizational, time management, and problem-solving abilities
- High level of accuracy and attention to detail
- Ability to work independently and meet deadlines
- Strong communication skills, both written and verbal
- Intermediate proficiency in Microsoft Word, Outlook, and Excel
- Fast and accurate keyboard skills
- Proactive and perceptive approach to administrative tasks

**Desired**:

- Broad administrative experience in a health-related field
- Awareness and understanding of different cultural backgrounds
- Knowledge of medical terminology
- Familiarity with the public hospital system, including patient management systems

**Working at Health New Zealand**

**How to Apply**

**Job details**:
**Job Reference**:

PC3813240**Location**:

- South Island - Canterbury - Christchurch**Job type**:

Permanent Full time**Expertise**:

- Non-Clinical - Administration - Administration**Closes**:

14-Aug-2025

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