Senior Enrolment Officer

2 weeks ago

Canterbury, New Zealand New Zealand Government Full time

About the role | Mō tēnei tūranga mahi
The Electoral Commission (ECE) have a Permanent Position available for a Senior Enrolment Officer. You will be part of a great, supportive and fun team that is dedicated to building a highly skilled and experienced workforce that is responsive to changing voter needs.
This position will report to and support the Team Leader, Processing to deliver core enrolment processing functions.
About you | Mōhou ake
- Proficient IT and software skills, with the ability to learn new systems quickly and juggle multiple priorities with confidence
- Excellent attention to detail and affinity for finance and numbers
- Service oriented team player who is highly organised
- The ability to uphold a proactive, approachable and professional approach when working with internal stakeholders and colleagues

What you'll be doing | He aha tāu e mahi ana
- Provide high quality advice, research, and analysis on the activities of the Processing team
- Work with processing staff to provide on the spot advice/coaching on their core roles
- Identify opportunities of improvement for the Processing Teams internal procedures/guidelines
- Participate to the development of local, regional, and national operational strategies
- Provide project support to project teams when required

What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū
- 3+ years' experience in an enrolment processing or other registration processing environment (desirable).
- Experience in an office management or customer service environment.
- Experience in the delivery of operational policies and procedures based on legislation.
- Excellent communication skills with the ability to build and maintain effective internal and external working relationships.
- Ability to work independently.
- Ability to work effectively under pressure to meet deadlines.
- Ability to take initiative combined with sound judgement.
- Professional and results-oriented approach with good business and customer focus.
- Basic understanding of kaupapa and tikanga Māori and Pacific protocol relevant to the role.
- Have a basic level of proficiency with project management software, Microsoft Office Applications including Teams, Word, Excel and databases.

About the Electoral Commission | Te Kaitiaki Take Kōwhiri
The Electoral Commission wants every New Zealander to trust, value and take part in parliamentary elections.
Here's your chance to contribute to New Zealand's democracy as part of a small team of electoral experts who design, build and implement processes and systems for Parliamentary elections and referenda. It's an exciting and varied role within a team which is committed, supportive and hands-on.
Why join the Electoral Commission?
What's next? | He aha e whai ake nei
You must be legally allowed to work in New Zealand.
All new employees are encouraged to be fully vaccinated against COVID-19. You may disclose your vaccination status to your manager on a voluntary basis.

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