Communications Advisor

Communications Advisor / Kaitohutohu Whakakakau

3 Queens Wharf, Wellington Central, Wellington 6011, New Zealand
Contract

**Company Description**

We believe that if we want to be a world class Kiwi Company, we shouldn’t just employ people, divide them into functional departments and tell them what to do. Instead, we defined a purpose - to solve what matters for our customers and their moving world - and go about achieving this by setting clear goals and expectations and embracing diversity of thought.
At Z, Customer Experience is at the heart of everything we do - our strategy, capability development and investment decisions. We're creating and continually developing products and digital channels our customers will love and that make their lives easier.

Z's Communication Team supports the entire business by protecting and promoting our reputation, talking to media and Government, leading how we communicate internally. One of our team is off on their parental leave journey and we are excited to welcome a **Communications Advisor / Kaitohutohu Whakakakau **on a nine-month contract initially with the potential to extend.
In this role you will work across a range of communications activities, supporting the broader Corporate Communications team with media and government relations and supporting our core relationships with external service providers, including content creation agencies and paid partnerships to help identify, facilitate and build a pipeline of stories demonstrating Z’s Stands and our commitment to a low carbon future for Aotearoa New Zealand.
You will also help maintain our digital communication channels, including Z’s Intranet and responding to our customers via our range of social media channels.
This role is broad, dynamic and great way to build on your existing Communications career within a commercial and diverse organisation. We would love to hear from you if you have some solid core skills, a great attitude, the flexibility to work across a range of activities and a desire for a new challenge
**You will have the opportunity to**
- Supporting the Comms team with key external relationships
- Assisting with identifying potential stories across the business, administrating collation of stories through to publication, building pipeline of stories and arranging interviews
- Media subscriptions management including news feed partnerships such as NBR to ensure staff access, services and support
- Key liaison with Telnet (Z’s contact centre) briefing notes for product launches, product issues and any industry watch points
- Assistance for customer complaint review/resolution in line with normal business operations
- Supporting Z’s Social Media team for customer response where needed

**Qualifications**

**What you’ll bring to Z**
- 3+ years in a communication or journalism based position
- Exposure to intranet/website content creation
- Experience with social media in a communications capacity
- Excellent written communication and editing skills
- A high level of organisation, juggling priorities, stakeholders and working to deadlines
- Relationship building skills
- Able to review and summarise information to make recommendations
- Experience within a commercial preferred

And of course, you’ll be passionate about what matters to Z, embracing and living our values to help us deliver on our aspirations and broader commitment to Aotearoa New Zealand.

**Additional Information**

**What we can offer you**
- A competitive remuneration package including enhanced employer contribution for KiwiSaver
- Generous leave provisions including enhanced sick leave
- The opportunity to contribute and be part of a supportive team that is here to make a difference
- A chance to build your own capability through learning from some the industry’s most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation
- Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you

The base salary range for this role is $80,000 to $90,000 per annum, we also offer a 5% KiwiSaver employer contribution.
**Why Z?**
Z is a dynamic and innovative Kiwi company that provides energy solutions for today while working on playing our part in Aotearoa’s shift towards a low-carbon future - a transition that we’re passionate about.
Being proudly Kiwi, we’re up for challenging the status quo, stand-up for what we believe is right and most importantly, we back our team to bring their true selves to work every day. Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong company values, Stand Up Tū Kaha, Speak Out Tū Maia, Side by Side Tū Kotahi - have created an open and inclusive workplace that promotes personal development, and is underpinned by a desire for our people and our communiti