Reception and Senior/team Administrator Roles

**Closing date**: 23 Sep 2024 10:00 **| Work Type**: Permanent full-time **| Salary range**:54877-82315

**Ētahi kōrero mō Te Pātaka Whaioranga | About Te Pātaka Whaioranga Pharmac**

At Te Pātaka Whaioranga | Pharmac we endeavour to deliver the best health outcomes for all New Zealanders through investment in medicines and medical devices.

We recognise the importance of our role as a Tiriti partner and are committed to upholding Te Mana o Te Tiriti o Waitangi. Through our work on behalf of Aotearoa we strive to improve equitable health outcomes for Māori and advance Māori health aspirations.

We are a close-knit whānau with around 160 kaimahi. We take pride in what we do, work hard, and have fun along the way.

Ngā uruatanga, our values, ground our behaviour and guide our thinking:
**Whakarongo** - we listen with intent and empathy to understand

**Tūhono** - we connect with people, communities, the health system and each other

**Wānanga** - we draw on evidence and people's experiences to improve

**Māia**:

- we challenge ourselves

**Kaitiakitanga**:

- we safeguard wellbeing for New Zealanders, now and for the future

**Mō tēnei tūranga | About the Roles**

Our Business Services Team is seeking friendly, proactive and customer focused Administrators to join our Team. Our team provides a caring work environment where you can bring your whole self to work.

We offer a progression model within the Business Services team, where you can start in a Reception role, and move into a Team Administrator (TA) role if you have the required skills and abilities and a vacancy arises, and then be considered for promotion to a Senior TA role if you have developed your skills and abilities to a senior level.

We are looking for people who love all things administration, and can demonstrate initiative and commitment. All roles have a level of autonomy, so you'll need to be self-driven, be able to stay calm while managing time-pressured work, work well as part of a team, and have a sense of humour

**Mā**‎** wai te mahi nei? | Who are we looking for?**

2 Team Administration (TA) roles (1 permanent, 1 fixed term to September 2025):
Our TA roles provide dedicated administration support to managers and teams in their assigned portfolio. Depending on the level of experience and skills you bring to the role, you could be considered for either a TA or Senior TA role. The fixed term role is to backfill our TA who is on secondment to another role within Pharmac.

The TAs work in a fast-paced environment where no two days are the same and involve a range of administration tasks, such as, project support, calendar management, taking notes at meetings, and travel coordination. You will be particularly skilled in organising people and events and trouble-shooting tech issues when setting up meetings. You'll enjoy being the team's go-to person for all things related to administration and Pharmac's systems and processes.
- Be an experienced administrator.
- Have previous experience in supporting multiple teams and responding to changes in priorities.
- Have a strong customer service focus with the ability to build and maintain relationships across the business.
- Have a collaborative style and be a team player.
- Be highly organised and be a completer/finisher.

2 Reception roles (permanent):
We have two reception roles available due to internal promotions. This role provides reception services and as first point of contact, you'll be responsible for creating a welcoming experience for visitors, stakeholders and colleagues. You'll also be assigned a variety of administration tasks to work on in-between your reception duties, and need to effectively and efficiently juggle competing priorities with a smile. Our front of house role works onsite on a permanent, full-time basis, Monday to Friday, 8am to 5pm (this means we are not able to offer a working from home option).
- Maintain the reception area, visitor spaces, and common areas, keeping them tidy and inviting throughout the day.
- Manage incoming and outgoing mail and parcels, coordinate meeting room bookings, ordering of monthly stationery and facilities management.
- Assist with employee office inductions, manage catering requests, and help with various administrative tasks.
- Your positive attitude and strong communication skills (written and verbal) allow you to build trusted partnerships within the team and the wider business.

**Joining Te Pātaka Whaioranga | Pharmac**

We are a whānau centered organisation and understand the importance of maintaining a healthy work life balance. To support our kaimahi and their whānau we offer:

- Five weeks annual leave
- Additional paid leave for our end of year close-down period
- An annual $500 hauora payment
- Access to subsidised health insurance through Southern Cross
- Paid Parental Leave support in addition to minimum legislative requirements.
- Hybrid working - work from home up to two days per week.

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