Content Specialist

2 weeks ago

New Zealand COUNTDOWN NZ SUPPORT Full time

Join one of Aotearoa's largest digital retailers and develop your skills and career
- Base salary + Bonus + Grocery discount card + other benefits on offer
- Hybrid and flexible working with supportive team culture

**Ready to make an impact?
You’ll be joining a fun and supportive team that celebrates unique perspectives, successes as well as failures (or “fail yays” as we like to call them), and learning and development. We also like to have a laugh, share food inspo, and connect together online and in person.

**About the Role | Mō te Tūranga
You’ll be responsible for:

- Creating content plans, wireframes and message hierarchies to support objectives and deliver the right content at the right time.
- Actively seeking out content opportunities to optimise and improve the customer experience.
- Measuring and reporting on the effectiveness of your content.
- Optimising content based on research, analytics, customer insights and A/B test results.
- Writing task-focussed content that follows tone of voice and style guidelines.
- Collaborating with designers, product owners and developers to design the best solutions for customers.
- Advocating for content across the wider business.

**About You | Mōu
You’ll love this role if you:

- Can demonstrate experience and passion for creating customer-focused content.
- Are a confident communicator and can bring others along on the journey.
- Have strong writing skills and care deeply about content style, structure, and accessibility.
- Enjoy problem solving, and thinking about how content can drive better customer outcomes.
- Are performance-driven and can use data and insights to inform content decisions.
- Have a continuous improvement mindset.
- Are comfortable working in a fast-paced, agile environment.

**Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ
Our purpose is to make Kiwis' lives a little better every day.

There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem.

Countdown

Cartology, Vineonline & CountdownX

Primary Connect

Wholesale Distributors Limited (Super Value & Fresh Choice)

We are proud to be a Work 180 endorsed employer for all women, view the great work we do here.

We support hybrid working so you can work from the office and at home, how it suits you best.

**Come as you are | Haere mai rā
We’re an equal opportunity employer committed to equal opportunity for all.

We know that content people come from lots of different backgrounds with different experiences, so don’t be put off if you feel like you don't “tick all the boxes”. Part of what makes us stronger as a team is the breadth of experience and knowledge that each new person brings, so we invite you to come as you are.

**If you’re smart and good at what you do, let’s work together | Me mahi tahi tatou

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