Sem Director

Why Join Hearts & Science NZ

Hearts' ambition is to make a mark in our industry and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic, and collaborative working environment. We want everyone that chooses Hearts to have a rewarding and enriching career and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave and Loyalty Leave to name but a few.

About the role

As the SEM Director, you will be responsible for developing, collaborating, and improving world-class of SEM activation strategies and campaigns from concept to launch and on-going optimisation. Continually improves client campaigns & strategy to achieve the best results. Responsible for monthly and post-analysis client reporting and providing actionable insights. Continues to develop SEO, SEM and Analytics knowledge.
Working closely with Head of Performance, you will continue to grow and improve our SEM portfolio.

You are results-focused and can articulate performance & recommendations with clients & lead the SEM relationships. Specifically, this will include fully understanding briefs, contributing to holistic digital strategies, and working with your Business Management Teams to build responses and channel strategies that are rational and relevant.

You will bring to a strong knowledge of the SEM channel, with hands on experience in Google Ads, Microsoft Ads & Apple Search Ads. You have a comprehensive knowledge of paid search & value the role it plays in brand comms. Constantly striving to improve commercial & business results for our clients.

With circa 6+ years' experience, you will be expected to use your knowledge to help build the wider team's understanding of SEM and help to drive a culture of excellence within paid search. In addition, you will be leading a team of SEM managers, executives, and assistants.

Skills & Responsibilities
- 6+ years' hands-on Search experience within an agency, technology company, or other.
- 2-3+ years of experience in a management position, with a proven ability to lead and manage teams effectively.
- Demonstrated ability to effectively lead in-person client meetings/summits, operate independently in a team environment.
- Active involvement in delivering breakthrough opportunities through new products & capabilities which indirectly contribute to commercial growth.
- Hands-on capability & advanced knowledge across key SEM activation platforms: Google Ads, Microsoft Bing Ads, Apple Search Ads, Search Ads 360, Skai.io etc.
- Intermediate to advanced knowledge of data, insights & tag management tools (Google Analytics, Adobe Analytics, Google Tag Manager, Google Trends etc) would be an advantage.
- Proven ability to be flexible and resilient to manage several streams of work at any given time.
- Bravery to push innovation, challenge the status quo and do remarkable work.
- Numerate, accurate and good attention to detail and demonstrate problem-solving skills.
- Continually educate the team, wider agency and clients on best practices and latest trends.
- Build strong client relationships and deliver customer-centric solutions
- Advanced skills using Microsoft Suite (Outlook, PowerPoint, Word & Excel) and other workflow collaboration and automation tools (Jira, Asana, Hive, Smartsheet, Airtable etc.)