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Receptionist

2 weeks ago

Auckland City, New Zealand Emergent Full time

Permanent Opportuntiy
- North Shore Location
- Free Car Park and Gym Membership

The B:HIVE Receptionist role is integral to the delivery of the overall experience of the B:HIVE Community, Event Space, and greater Smales Farm. You create the first impression and shape the type of experience all members and their visitors have whilst at the B:HIVE.

An exciting opportunity has arisen for a receptionist to support the team and serve as the face of the company. This role goes beyond and beyond a typical receptionist duties. You’ll be part of a welcoming and collaborative team. Expect a busy and challenging position.

Duties will include:

- Providing exceptional customer service to our members through being a proactive problem solver, ensuring all issues are dealt with promptly and responsibly
- Supporting the Community Manager in the delivery of the Community Programme, including key events
- Delivering on all processes outlined in the Front Desk Guide such as room bookings, generating access passes and liaising within clients over the telephone
- Organising the mail and courier pick up/delivery services, including the delivery of mail throughout the building
- Ensuring the B:HIVE is always presented to a high standard and sharing responsibility of floor checks
- Organiisng the shared facilities, including breakout zones, meeting rooms, ground floor and event spaces ensuring they are kept tidy and always presented to a high standard.
- Supporting the Community & Events Coordinator in the running of the Ground Floor Events space, to include the set-up of the Auditorium, Seminar Room and Board Rooms

Preferred Requirements Include:

- Punctuality and excellent time management
- Having a passion to deliver an exceptional service to clients and customers
- Prioritising workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
- Demonstrating initiative and excellent interpersonal communication skills with an emphasis on networking.
- Complying with all employment obligations, and responsibly managing all business resources.
- Having the ability to trouble-shoot any technology problems (related to Wi-Fi, Nexudus or printing) with members in a friendly manner and to learn competency in solving technology problems - and to escalate to the IT manager only when needed.
- Demonstrating through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.
- Emergent specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. Our team are a long-standing and well-established team of recruitment professionals. We offer a fresh approach to recruitment, and we are passionate about what we do, which is why our brand is synonymous with quality and professionalism._
- Please follow and like our Emergent page on LinkedIn and Facebook for news and regular updates on available roles._