Restaurant Manager

2 weeks ago

Auckland City, New Zealand Wynyard Grill Full time

Wynyard Grill (wynyardgrill.co.nz) is looking for a full-time restaurant manager to join our incredible team and award winning restaurant. We are located in the Auckland CBD (Wynyard Quarter by the Viaduct Harbour)

We are a fun and hard working crew. Hours will focus on weekends but will be five days a week, various shifts Monday to Sunday, normally 2/4pm-10pm or 11am-8pm for 30 to 40 hours per week.

Competitive salary based on experience level, shared tips based on hours worked (around $200 per month per person), monthly bonuses for meeting targets, 50% discounts for staff, family and partners, free drinks and meals on busy nights.

Minimum 3 years hospitality experience required (overseas experience accepted with reference).

Duty manager certificate and Licence Controller Qualification (LCQ) are also required.

Summary of job duties

1) Serve customers in the bar area in accordance with the protocol set forth in the Sale and Supply of Alcohol Act 2012

2) Create weekly rosters in line with given budgets

3) Assist in creation of menus that are of the highest quality and standard, within provided budgets and margins

4) Communicate with vendors regularly to obtain optimum product pricing and place orders for the restaurant

5) Put away deliveries and check against invoices, compile invoices and verify against weekly and monthly statements

6) Complete monthly stocktake reports and detailed reports on weekly, monthly and annual revenues/expenses

7) Control operational costs and identify measures to cut waste

8) Greet guests upon arrival and check on them throughout their dining experience

9) Ask for and communicate regularly with other staff to provide feedback from customers and staff, and work with head chef to constantly improve product quality

10) Hire and train new and current employees on proper customer service practices

11) Perform monthly staff reviews for all staff members

12) Keep a clean working area and ensure that all equipment, surface areas, floors and bar appliances are tidy, sanitary and in like new condition

13) Supervise and assist kitchen staff on the pass and floor staff serving customers and ensure guests are served in accordance to the highest standard of care

14) Complete daily incident report and advise owner of any issues or problems with deliveries, equipment, customers, or staff

15) Take reservations, respond to online booking requests and organize group functions, including venue organization, menu planning, and pricing

16) Promote the brand in the local community through word-of-mouth and events, and recommend ways to reach a broader audience (social media posts, deals, offers)

17) Meet regularly with owner to discuss state of operations and to create and complete daily and weekly checklists

Pay: $30.00 - $36.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Ability to commute/relocate:

- Auckland City 1010: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your eligibility to work in New Zealand (visa, working holiday, AEWV, resident, citizen)

**Experience**:

- Hospitality: 3 years (required)

Licence/Certification:

- Duty Managers Certificate (required)

Work Location: In person

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