Training and Coordination Lead

4 days ago

Auckland City, New Zealand Genesis Energy NZ Full time

Reference #
- 28444
- Posted on
- 31 Jan 2025
- Closes on
- 15 Feb 2025 23:55
- Location(s)
- Auckland Office, Hamilton Office
- Expertise
- Administration, Contact Centre, Customer Service, Operations, Quality Assurance, Sales
- Job level(s)
- Experienced
- Work type(s)
- Permanent full-time

**About us**

Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas and LPG to more than half a million customers across the country and providing almost 20% of New Zealand's electricity. We want to be New Zealander's first choice for energy management, striving to deliver new products and services, challenge the status quo, be bold and innovative and take responsibility for our customers and what matters to them.

Between now and 2035, Genesis will play a unique and vital role in energy transition. By joining us, you will play your part in supporting the delivery of innovative energy solutions which will create a more sustainable future for our customers, company and for Aotearoa.

**About the role**

We are seeking a motivated and experienced Training and Coordination Lead, Commercial & Industrial (C&I) to join our team. In this role, you will work closely with the C&I leadership team to develop and implement effective learning and development strategies for our business unit. Your responsibilities will include assessing training needs, coordinating training activities, and ensuring the successful delivery of training programs. Your responsibilities will also include:

- Identify and assess the training needs of the C&I team through job analysis, career paths, and consultation with managers.
- Develop and implement individual and group training programs that address specific C&I needs.
- Create training manuals and materials that produce tangible results.
- Manage the training budget effectively.
- Evaluate organizational performance to ensure training meets business needs and improves performance.
- Select and manage resources, including internal employees and training vendors, to develop and deliver training.
- Keep abreast of training trends, developments, and best practices.

**About you**
- Familiarity with modern and traditional training methods.
- Excellent leadership and motivational skills.
- Strong verbal and written communication skills.
- Advanced database and computer skills.
- Excellent decision-making and problem-solving skills.
- Strong collaboration and teamwork skills.
- Experience in the energy and/or utilities sector is preferred.

**About our benefits**

At Genesis, we value your wellbeing and your contribution to our team. That's why we offer you great employee benefits for you and your family. Some of our benefits include:

- Health insurance, trauma and life insurance for you, and best doctors online service for you and your family.
- Electricity and gas discounts and an extra 20 power shout hours per year if you choose us as your provider.
- Matching up to 4% on contributions to your KiwiSaver or if you are unable to take advantage of KiwiSaver, we'll contribute 3% with our GenSaver allowance.
- A flexible working policy to support you to balance personal and professional needs.
- Career development opportunities and a supportive learning culture.

We value diversity and inclusion, and we believe that equity, gender and wellness are essential for our success. We are a market leader that empowers our people to make a positive difference for our customers, our communities and our environment.

If you want to help shape the future of New Zealand's energy sector,

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