Service Coordinator

7 days ago

New Zealand Healthvision NZ Full time

**Description**:
We are looking for an enthusiastic Service Coordinator to work in our committed Homecare team. This is a Permanent Part Time (30 hours a week) Role and will be based in our Christchurch office.

This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the community. These range from home and personal care support to full nursing care for complex long-term clients.

**Key responsibilities**:

- Matching and rostering of support workers with clients
- Involvement in the recruitment and retention process of support workers including performance feedback, education, and training
- Health and Safety assessments of client homes
- Relationship-building with clients and promotion of the Healthvision brand

The work is challenging at times, varied and hugely rewarding as you are helping to make positive changes in peoples lives. There is a strong emphasis placed, on building relationships with clients and their support workers to ensure positive outcomes. Outstanding customer service skills, being empathetic and a good listener is essential to this role in addition to being able to negotiate competing demands.

The role will suit you if you are self-motivated and a fast learner, can remain calm under pressure, have an eye for detail, and approach everything with common sense. Full training and comprehensive induction and orientation package will be provided.

**Skills & Experience**:

- Minimum of 2 years work experience in healthcare is a MUST (formal healthcare qualifications would be - preferred)
- Proven scheduling and coordination skills would be an advantage
- Computer literate
- Excellent communication and relationship building skills.
- Creative approach to problem solving.
- A can do attitude and a passion to deliver outstanding services
- Empathetic approach when dealing with others from different socio-economic and cultural backgrounds
- Ability to remain calm under pressure
- Highly organised with strong time management skills
- A Team player with the ability to work autonomously
- Clean Police Check

**About us**:
Healthvision is a specialist provider of Specialist Homecare, Community Nursing and Rehabilitation services throughout New Zealand. We pride ourselves in working closely with our clients, families, and whnau to best understand their holistic needs, and provide a comprehensive wraparound service to maximise their independence. At Healthvision we love what we do and are passionate about making a positive difference to the lives of others.

Applicants must have the right to work legally and permanently in New Zealand

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