Regulatory Support Officer

1 week ago


North Shore, New Zealand Auckland Council Full time

Drive service delivery success in our regulatory support team
- Opportunity for personal development and professional career growth
- Fixed-term, full-time role at our Albany Hub, through to January 2026

**He angitūtanga: The opportunity**

Auckland Councils North West Regulatory Support Team is seeking a new team member to join our dynamic team.

You’ll have the opportunity to use your solid organisational skills to provide efficient administration support to our various stakeholders, key accounts and qualified partners, ensuring the smooth running of our Auckland Council’s Licensing and Compliance service delivery process.

**Day-to-day you could expect to work on**:

- Working with various stakeholders, key accounts and qualified partners to deliver high end customer service. This includes written communication and phone calls while maintaining a high level of service to internal and external customers.

Click **HERE** to access Position Description

**He kōrero mōu: About you**

**Key attributes we are looking for**:

- At least 3 years’ experience in an administrative and customer service role is desired, preferably in a regulatory environment
- Customer focused attitude with a commitment to continuous improvement
- Excellent verbal and written communication skills
- Proven time management skills with an ability to manage a diverse range of tasks and processes
- Attention to detail and high standard of accuracy

**Ngā āhuatanga kei a mātou: What we offer**

Licensing and Compliance provides compliance services for the directorate, administering the rules and bylaws that promote public health and protect Aucklanders from nuisance and harm, to ensure Auckland is a safe and healthy city, a great place to live, work, and play, with an outstanding environment for now and future generations.

It is the largest local government compliance operation in Australasia and deals with a substantial proportion of the requests for service received by the Council. Compliance activities are delivered through both planned, scheduled activities and unplanned responsive requests for service. With a thirst for learning, you’ll continually grow your knowledge with our in-depth training and exposure to various facets of Licensing and Compliance.

You will also have access to our fantastic benefits scheme, including subsidised Leisure Centre membership, and a range of partnership discounts. Check out our employee benefits **HERE**.

Our employer Kiwisaver contribution is additional to base salary offered.

**Applications close: 19 February 2025**

**Salary range $55,000 - $59,000 (depending on skillset and experience)**

workingforAuckland #regulatorysupport #licensing #compliance #adminsupport



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