Screening and Enquiries Team Leader

5 days ago

Wellington City, New Zealand New Zealand Government Full time

We are looking for someone to work alongside our current Screening and Enquiries Team Leader. You will have shared and individual responsibilities of the 'Front Door' operations. This is a permanent role based in our Te Whanganui-a-Tara (Wellington) office.

**Mo te turanga | About the role**

You will lead and develop one of two teams made up of Screening and Enquiries Analysts and Senior Analysts, who act as the 'front door' for New Zealanders engaging with our organisation. These teams play a vital role in capturing, analysing, assessing, and triaging more than 15,000 contacts each year across all of the Commission's regulatory areas. As the leader of the screening and enquiries function, you will be accountable for delivering your team's work, driving key projects and initiatives, and ensuring the provision of high-quality, well-informed advice.

**He korero mou | About you**

Proactive and solutions-focused, you'll be able to think, write, and communicate with clarity. You'll be inquisitive, with strong critical thinking skills, and comfortable presenting to stakeholders at all levels, including other agencies. A true team player, you'll thrive in a fast-paced environment where your innovative thinking and risk-informed decision-making are valued and supported.

**Te wahi mahi | Working here**

We're friendly and collaborative and enjoy contributing to our shared vision of making New Zealanders better off and are committed to our people's wellbeing. Our flexible working options are key to supporting that goal and our people have the technology they need to make it happen. Our environment is inclusive, and our people know they are free to be their authentic selves at work and structure the way they work to suit their lifestyle.

Click here to find out more about benefits and life here at Te Komihana Tauhokohoko | The Commerce Commission.

**Ka pehea te tono mai | How to apply**

**_Our recruitment process is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. We are an equal opportunity employer. We value diverse perspectives and the contribution every one of our people makes to our culture. Put simply - you can be yourself here._

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