Commercial Account Manager

Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders.

Our Commercial team look after our middle-market commercial customers and are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals. This is achieved through a dedicated team of commercial bankers who provide an unbeatable experience and relationship management to their customers.

**Te tūranga | The role**:
As a Commercial Account Manager, you will be responsible for providing frontline service to a portfolio of high value clients and assist with their day-to-day banking requirements. As crucial first line support, you will prepare credit submissions for new and existing clients, as well as review and manage on-going business.

To be successful in this role, you will use your commercial lending, account management and analytical skills coupled with exceptional relationship skills and the desire to consistently deliver over and above service to your clients. You'll constantly look for new ways to enhance the relationship with your clients and make their banking easier for them.

This is a 9 month secondment and can be based at any ASB Regional Office in Wellington, Palmerston North, or Hawke's Bay.

**Ngā mea kia whai angitū ahau? | What do I need to be successful?**

Your communication skills will be essential for effectively managing relationships with key internal stakeholders and external clients, which will go hand in hand with your strong customer focus. Business or commercial banking experience and financial analysis skills are preferred, as is a relevant tertiary qualification is favourable yet it's not essential.

We're looking for someone who is self-motivated, relationship-focused and driven, who has the ability to communicate, and negotiate successfully while building and maintaining key relationships with clients.

**Te mahi ki ASB | Working for ASB**:
ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.

Along with our interactions, values guide our actions and conduct, making ASB a safe and inclusive environment for both our people and our customers. They show that we care, are passionate and courageous, and that we act with integrity. Most importantly they unite us - because they are ASB.

We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.

**Me pēhea te tono | How to apply**:
To serve a diverse community, we need a diverse organisation, so we encourage applicants from all backgrounds who bring different and unique perspectives and thinking styles to add to the culture and performance of our team.

**Job details**:

- Reference #
- KG160845
- Posted on
- 26 Jun 2025
- Location(s)
- Hastings, Johnsonville, Kilbirnie, Lambton Quay, Lower Hutt, Napier, New Plymouth, North City - Porirua, Midlands, Palmerston North, Paraparaumu, Taradale, Upper Hutt, Queensgate, Terrace End, Wanganui, Wellington, Willis Street, Wellington
- Expertise
- Account Management, Accounting, Analytics, Business Banking, Business Development, Commercial Banking, Customer Experience, Customer Service Officer, Graduate Business Banking & Corporate Banking, Lending, Relationship Management, Retail Banking
- Work type(s)
- Fixed Term

Application closes on 02 Jul 2025 23:59