Payroll Manager

**Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here**

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

- Competitive salary
- A thriving head office in Wiri, with free parking
- Wellbeing benefits
- Flexible and hybrid working
- Deals and discounts from local and national retailers
- Whanau ScholarshipsDevelopment programmes and ongoing career opportunities across NZ & Australia

**Te Kōwhiringa | The Opportunity**

The Payroll Operations team provides support to Downer’s New Zeland operating businesses. We believe that building the best team, with the right capability and structure, whilst simplifying our services to eliminate complexity, will result in the right customer experience.

As a Payroll Manager, you will lead a team of 20+ professionals working collectively to ensure the efficient delivery of payroll services in accordance with legislation, company policies, business systems, and service-level agreements. We operate in a high-volume, manual payroll environment where we take pride in maintaining operational excellence.

Your day-to-day accountabilities will include;
- Leading Downer’s New Zealand Payroll function, ensuring timely and accurate processing of payroll, whilst adhering to Company procedures.
- Motivate and develop our Team Leaders.
- Manage compliance, ensuring the payroll function is run in accordance with legislation, pay cycle requirements, applicable employment agreements, and company policy.
- Manage the resolution of payroll interpretation issues and queries.
- Provide support and mentoring to payroll team members when dealing with business-related issues and queries.
- Maintain proficiency with relevant payroll law and offer advice and recommendations to management.
- Manage involvement with IRD processes, ensure positive relationships with IRD are maintained.
- Collaborate with People & Culture and the wider People Services team to support operations.
- Consider continuous improvement within the function, always striving to provide a more efficient service to the business.Manage and analyse payroll data and report on pre-defined key SLA’s OLA’s.

Your day-to-day responsibilities will include;
- Maintain clear communication with customers and key business stakeholders.
- Active engagement with the business to build positive relationships.
- Triage escalations, working collaboratively with the functional leads to critically assess issues and work with them through to resolution (operational support as required).
- Support The Downer Standard through process review and documentation.
- Identify areas of improvement, waste opportunities and work with the functional leads to execute.Manage service level agreement with customers.

This is a full-time, permanent position based at Wiri, Auckland. Hybrid work arrangements are available to help with work-life balance.

**Nga Pūkenga Motuhake | Important Skills**
- A practical and positive attitude, an interest in process improvement and the ability to build effective relationships and credibility with customers at all levels across the business.
- Sound understanding of New Zealand legislation.
- JDE/SAP or similar ERP as experienced user (5+ years) and proficient in MS Office.
- High volume data entry environment, preferred Shared Services.
- Experience leading teams.
- Excellent communication, organisational and troubleshooting skills.
- The ability to work under pressure and to tight deadlines.
- Payroll Management experience within an organisation of 1000+ employees beneficial.

**Ko wai mātou | Our Organisation**

Want to know more about what it is like to work at Downer? Then head to our People Site.

**Me pēhea ki te tono | How to apply**:
We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please let us know.