Desktop Engineer

5 days ago

Hamilton, New Zealand FUJIFILM Full time

Permanent, full-time position
- Excellent staff benefits, hybrid working
- Great pathway to progress your career as an Engineer

**About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand**

At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.

As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses. The CodeBlue business unit employs 180 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavor.

**About the role**

As a Desktop Engineer you will be assigned primary responsibility to proactively maintain and support CodeBlue client’s desktops, notebooks, and tablets as well as associated IT infrastructure and the end users of the devices. As a trusted advisor to your clients, you will become an expert in their on-going technology needs and providing your clients with a technology roadmap to assist them in achieving their business objectives.

Our Desktop Engineers are customer facing with excellent communication skills, assisting in the preparation of scoping, design, project implementation documents, and help develop client SLAs.

To aid in your ongoing learning and development you will be mentored by more senior members of the team to learn new technical and business skills from other team members.

**Skills & experience**:
Demonstrated success in a service delivery or systems engineer capacity (normally 2+ years)

IT technical experience (preferably in a relevant service provider or integrator capacity), with basic knowledge of most of the following areas:

- Microsoft server technologies including, Active Directory Services, Exchange, SQL Server
- Good desktop and laptop deployment & support experience
- Basic networking (LAN/WAN) experience, with knowledge of switching and routing technologies
- Basic virtualisation & cloud computing experience
- Understanding of firewalling & security principles & technologies
- Mobile computing technologies

**Benefits**
- Performance bonus and vehicle allowance
- Fully subsidised health insurance, including GP and prescription cover
- Long service awards
- Enhanced leave entitlements including Birthday leave

**Please note that applicants with the right to work in New Zealand will only be considered for this position

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