Automation Engineer

Our Purpose
Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.
The Nuts and Bolts
Why You Want to Join Us - Our Team and Culture, Benefits, Career Growth and Flexibility
We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally across Australia, ASIA, US and the UK. In the regions we continue to grow and actively support local workforces and their families, and we are focused on being a great place to work to facilitate an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

- STABILITY - In an ever-changing world with many insecurities, Datacom has stood strong, for example no people were made redundant during the Covid lockdowns.
- SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.
- BENEFITS - Amazing benefits such as free Healthcare and Life Insurance from leading providers and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass
- DEVELOPMENT - Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps map the next steps of your career and what you need to do to get to where you want to be.
- OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 7000 strong workforce, there are many long-term opportunities to progress within.
- FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.

Our Team
Working as a bridge between Automation technologies and customer support teams, Automation Engineers work to take customer requirements and business information to design or re-design, develop, test and implement complex Automation solutions. The Enablement Automation team are committed to Agile delivery with a focus on Automation toolsets and DevOps approach. This role is a great opportunity for a Service Desk Analyst looking for a new challenge or a Wintel engineer looking to expand their knowledge and skillset to join the team.
About the Role
As an Automation Engineer, you will be providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology road mapping as well as maintain & support current solutions.
What You’ll Do
- Provide Technical support and consultancy, as required
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
- Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products
- Participate in the development of SRE Function and capability
- Maintain & Improve existing implementations
- Provide technical/product knowledge for sales people, business, and support teams on customer accounts
- Foster a positive, inclusive and safe working environment with a ‘Can do’ attitude

What You Will Bring
We’re looking for an enthusiastic fast learner to join the team and hit the road running. Ideally, you'll have strong Microsoft Active Directory knowledge and basic scripting fundamentals, and Activate knowledge would be a bonus, but we can teach the rest What will we give you? A placement within our Automation Team, with exposure to several different automation and enablement toolsets. This is a great way to get some valuable experience and put you in a great position to take the next step in your career.