Service Delivery Coordinator
5 days ago
**Service Delivery Coordinator | Full time - Permanent | Wellington**
- $29.30 per hour paid fortnightly
- Tuesday to Friday 6am - 3.30pm and Saturday 6am - 10.30am
- Permanent Full-Time
Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
As a **Service Delivery Coordinator**, based in our Super Depot in Carmel Terrace, you're critical in engaging our workforce in the processing/delivery of our customer's mail and parcels in a timely and efficient way.
**What you'll be doing**:
- Daily interaction with delivery partners, additional/ relief drivers, customer service, operational and processing staff
- Monitor and improve compliance within the contracted courier fleet
- Assist with customer queries
- Be involved with the team in decision making, outlining challenges and finding solutions
- Undertake key administration tasks
- If you have exceptional leadership capabilities and are looking for a step up in your career we would love to hear from you You'll provide support the Service Delivery Manager to motivate, lead and support the Delivery Partner fleet
- Working a roster of Tuesday to Friday 6am - 3.30pm and Saturday 6am - 10.30am
**To be successful, you'll need**:
- Intermediate level computer skills
- Experience in fleet management or logistics is highly sort after but not essential
- Proven ability to work under-pressure, making solid decisions - sometimes without direction or resources
- Ability to focus on all aspects of the task or project, ensuring thoroughness and accuracy - an eye for details
- To be a strong problem solver, to back yourself and not be afraid to have tough conversations
- A desire to rise to a challenge, welcome and embrace change and work with ambiguity
- Full drivers licence (you'll be required to drive work vehicles at times)
**We can offer you**:
Alongside the opportunity to work with an outstanding team, our **permanent employees** enjoy a wide variety of benefits including:
- Opportunity to join Marram for special rates on fantastic holiday home accommodation around New Zealand
- An Employee Assistance programme to support you when you or your family need it
- Staff discounts in conjunction with our business partners
- Opportunities to advance a career within NZ Post
- There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in_ _our values_._
- We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone._
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.
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