Network Operations Engineer

**Job Description** About Us**
Vector Fibre builds data networks for business. From building, monitoring, and maintaining our own fibre optic network, to designing ways for business to connect to it and the world, we’re working hard to be the go-to company for businesses who demand fast, reliable and secure data networks.

We have recently completed a major transformation project that has enabled us to re-position ourselves as a credible alternative in the premium Auckland fibre market. We have now operationalised this new technology and are selling these services - it’s an exciting time to join us.

While Vector Fibre is small enough to be easy to deal with, we’re very well connected. Our parent company Vector Limited is one of New Zealand’s leading infrastructure companies.

**About the role**
In the role of Network Operations Engineer, you will provide day to day operations of our network infrastructure, working as an engineer for Incident & Change Management across management, carrier, internet and customer networks, and will primarily carry out the following tasks and duties:

- Provisioning carrier and internet services
- Configuration of network equipment, both carrier and customer owned
- Implement and coordinate physical and logical network equipment changes
- Working with our field services provider to install, change and maintain equipment
- Participating in an on-call roster.

This is a dynamic role where no two days will be the same, working in a small fast-paced operations team, who are supportive, collaborative, and customer focused.

**Who we are looking for**
You will have 5 + years’ experience working for a telecommunications or Managed Service Provider in a similar role, along with good communication skills and a customer first approach. You will also be able to demonstrate the following skills and experience:

- CCNA or equivalent experience
- Good understanding of IP Networking fundamentals
- Prior experience configuring network switches or NIDs
- Ability to work under pressure and multitask
- Prior experience troubleshooting and/or configuration of some of the following: OSPF, BGP, EIGRP in a production environment
- Basic understanding of MPLS and VRFs
- Familiarity with network OSS tools (one or many of the following: Incident, change, problem, CMDB, Order management, configuration management, NMS, EMS, RADIUS, DNS)
- Strong, demonstrated desire to continue learning and developing skills
- Attention to detail
- Prior experience working with field service providers or smart hands

**Having the follow skills would be a bonus, but not a necessity**
- Understanding of MEF services, EVPL, EPL etc
- Understanding of OTN services
- Prior experience working with bitstream services and RSPs
- Some scripting experience (Ansible, Python/Bash/Shell/SQL)
- Prior experience using ServiceNow
- Experience supporting a multi-vendor network environment

**What we can offer you**
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer:

- A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
- Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
- Health and wellbeing support
- Great benefits that reflect the importance of family

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We are proud of what we have achieved so far:

- First corporate Living Wage Accredited employer
- First Accessibility Tick employer
- Rainbow Tick accredited
- Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020.