Service Desk Analyst Contract
1 week ago
**The Company**
A large, well respected NZ entity based in the CBD is on the hunt for a captivating Service Desk Manager for an initial 3 month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi's lives
**The Role**
This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.
**Skills & Experience**
- Experience working on a service desk
- Experience with the MS Stack, Windows, O365 & Active Directory
- ITIL certification or experience within this framework
- Experience with ticketing systems such as Service Now or similar
- Enjoy working as a team within a highly supportive environment
**How to apply**
Please send your resume in **Microsoft Word** format or for further information, contact Camilla Aldrich or Tusca Howes in our Auckland office on** 09-915-6700.**
**Job Reference No**: 06900-0012692863
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