UX Designer

10 hours ago

New Zealand COUNTDOWN NZ SUPPORT Full time

Directly shape the future of digital retail in NZ
- Help the Experience Research & Design Chapter for crafting and delivering the customer and team experience
- Flex between strategy development, coaching, proposition development and delivery of best-in-class experiences

**Ready to make an impact?
At CountdownX we are accelerating our ambition to create highly personalised, seamless and connected experiences for our customers. We’re looking for a UX Designer in our Experience Research & Design team here in Aotearoa.

The Chapter is responsible for creating beautifully crafted, engaging and highly functional/usable experiences across multiple channels and platforms, that enhance our customers’ shopping experiences and the way our brand shows up digitally.

As a UX Designer, you will be responsible for designing innovative and efficient fulfilment experiences that delight our customers and store teams as part of our Dynamic Convenience Tribe at CountdownX. This role is a key part of a cross-functional team to embed design thinking, and involve in the design experiences for our customers and store teams.

This is your chance to make a genuine impact and design a world class digital retailing experience

**About the Role | Mō te Tūranga
- Work in close collaboration with Product Owners, cross-functional squads and other UX designers.
- Identify and prioritise design problems and opportunities to deliver value to customers, team and maximise business value.
- Design and run user research from discovery through to design testing and in-life monitoring, and translate findings into the product solution design.
- Communicate the design intent to the product team and wider stakeholders to achieve buy-in for your designs

**About You | Mōu**

To succeed in this role you will have proven technical UX Design capabilities and an ability to foster strong relationships and have a real impact in the team, bringing your strong communication and collaborative abilities. You will see the big picture and partner across multi functions.
- 2 to 5 years UX, product or service design experience.
- Experience working within Agile delivery teams and methodologies
- Has contributed to multiple shipped products/experiences of diverse scope, with accountability for defining the approach and delivering the defined outcomes
- Has designed for a multitude of platforms (web, iOS, Android, etc) and cross-channel digital-physical experiences but can be a specialist or broad designer across multiple
- Experience in retail or e-commerce environments is a significant advantage

**Working with Countdown | Te Mahi ki Countdown
Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

**Come as you are | Haere mai rā
We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

If you’re smart and good at what you do, come as you are.

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